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Company Overview
At Carlton, we are dedicated to enriching the lives of older adults by offering personalized care and fostering a warm and supportive environment. We know it takes a special group of individuals to help our residents live their lives to the fullest, surrounded by love, kindness, and care. We believe happy employees ensure happy residents. With attractive benefits, hands-on training, and opportunities for career advancement, we take great pride in recruiting people who embrace and embody our unique “culture of caring.”
Join our exceptional team at Carlton Senior Living San Leandro as our Director of Memory Care! The starting rate of pay is $70,000 salary exempt, with a Tuesday through Saturday schedule.
Job Summary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Memory Care Director will ensure the highest possible quality of dementia care, services, and resident satisfaction. This will be accomplished while maintaining maximum occupancy and smooth efficient execution of operation within budgeted expenses, with a focus on consistently providing excellent Customer Service and continuous enhancement of the Resident Experience.
Essential Duties and responsibilities Include the following. Other duties may be assigned. Regular and predictable attendance is an essential function of the job.
- Responsible for ensuring that each resident is receiving the appropriate care and services as identified by his/her physician and/or by the Community via the use of an appropriate appraisal tool.
- Responsible for ensuring Personal Service Plans and Focus Areas/Interventions are accurate and updated in a timely fashion.
- Provide training for, and maintain all quality assurance standards for Infection Control, Standard Precautions, Sharps Management, Outbreak Management, and Worker’s Compensation.
- Manage clinical components of Home Office Reporting.
- Address resident/family requests and concerns in a professional and timely manner.
- Communicate with families, physicians and outside healthcare services any resident concerns and changes in condition in a timely manner.
- Ensure that Family Care Conferences are being completed on a consistent and timely basis.
- Update and maintain residents’ Service Plans including all Focus/Interventions.
- Lead and/or participate in Resident Care Conferences.
- Identify training needs and ensure timely completion and documentation of all RCFE and CSL education for department.
- Continuously evaluate skill-set, competency, and safe work practices of department staff.
- Manage staff schedules.
- Perform payroll edits. Adjust payroll records as appropriate. Perform end of period payroll review.
- Manage inventory of supplies.
- Update all Monthly Fees to ensure that services are being charged as appropriate.
- Maintain working knowledge of, and compliance with CSL Policies and Procedures and State regulations.
- Understand all emergency protocols, respond to emergencies as appropriate, and provide direction for associates during emergencies when needed.
- Understand and maintain Quality Assurance standards in the Memory Care Program.
- Report accidents, injuries and/or incidents immediately to the Associate Director and Executive Director along with all the appropriate documentation.
- Coordinate and evaluate activities to ensure balanced and adequate programming.
- Formulate progressive programming designed to meet changing needs of the community and residents with dementia, Alzheimer’s and/or other forms of memory impairment.
- Oversee the dining experience in Memory Care by ensuring all logs, reports, and forms are completed per policy and procedure.
- Is responsible for educating the care staff in safe serve methods and proper food handling.
- Coordinate with the Chef regarding all special diet requests, and ensure that proper documentation for each order is obtained.
- Direct collection, analysis, and interpretation of data significant to program planning and budget preparation.
- Ensure daily schedule of programming is run on time and according to monthly Newsletter.
- Implement all programming policies and procedures while maintaining a therapeutic Memory Care environment.
- Manage a programming budget and ensure all residents engage in meaningful programs.
- Provide employee evaluations per Human Resource Protocols.
Supervisory Roles
- Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- May perform daily payroll edits. Adjust payroll records as appropriate. Perform end of period review.
- Observe work environment for potential injury hazards and take appropriate preventative safety precautions. Actively participate in prevention, reporting, and management of Workers’ Comp. Claims.
- Able to read and write reports, business correspondence, memos and staff performance evaluations.
- May manage staff schedules.
Qualifications - Communication Skills
- Ability to communicate clearly and effectively.
- Interact well with our Carlton Family – residents, family members, all staff members, future residents.
- Reasoning Ability
- Ability to apply common sense understanding and carry out written or oral instructions.
Education and Experience
- According to Title 22 requirements, employee must be at least eighteen (18) years of age.
- Associate’s degree (A. A.) or equivalent from two-year college or technical school.
- Five years related experience and/or training.
- Equivalent combination of education and experience.
- Certificates, License, Registration
- Current R.C.F.E. certification is strongly recommended.
- Current First Aid Certification (obtained through community)
- DOJ and FBI fingerprint clearance must be completed prior to working in community (obtained through community)
- Health screening and negative TB test, must be less than six (6) months old. (obtained through community)
Carlton Senior Living’s Commitment to Pay Transparency
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives.
Benefits
Carlton Senior Living benefits are designed to convey Carlton Senior Living’s culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
- Premium coverage for employee medical insurance
- Flexible Spending Account (FSA)
- Dental, Vision, Short/Long-term Disability, Basic Life, Voluntary Life and AD&D insurance plans;
- Generous vacation time and leave plans, as well as paid sick days and parental leave;
- Generous benefits like mental and emotional health support through our Employee Assistance Program, a 401K company match, gym and tuition reimbursements.
Carlton Senior Living reserves the right to modify or change these benefits programs at any time, with or without notice.
Carlton Senior Living’s Commitment to Equal Employment Opportunities
Carlton Senior Living is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Per Department of Social Services regulations, all applications must undergo an extensive background check, and certain misdemeanor convictions will require an exemption.
Carlton Senior Living is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at hrdept@carltonseniorliving.com .
