NOTE: This position requires you to reside in California
About Tripepi Smith
Tripepi Smith is a California-based marketing, technology and public affairs firm seeking to revolutionize communication and marketing in the local government world. We hire thoughtful people with diverse skills who can strategize and deliver on the communication needs of our clients.
Although we are California-based, Tripepi Smith has no office and offers a 100% work-from-home ("remote") environment. There are occasional onsite client visits and in-person networking opportunities at industry events. And there are opportunities to get to know your teammates in person, too. In addition to impromptu "huddle days" and joint attendance at conferences and client visits, each quarter the entire company comes together for Team Days to learn from one another, grow our personal relationships and tackle project work side-by-side.
Our work is mostly for local government public agencies (cities, counties, water districts, special districts) clients. Therefore, as a Senior Business Analyst, this role includes working with public agencies and local governments to help them better communicate with their constituents. Our typical services include: social media marketing, strategic communication planning, graphic design, ghost writing, collateral development, photography, video production, event support, video animation, digital advertising, press releases, email marketing campaigns and website design. The ideal candidate will be able to learn new technologies, skill sets and processes quickly while meeting deadlines with minimal daily supervision.
Core Job Functions
- Project Leadership and Management (Client Work) - You will lead meetings with clients and Tripepi Smith teammates, and you will ensure project goals are met within applicable budgets and timeframes. You will clearly communicate expectations with teammates and delegate work as needed.
- Social Media Management - One of your primary roles may be to oversee our social media managers for multiple clients. You may help develop and manage the social media calendar, brainstorm content ideas, review & approve content, and advise on responding to messages & comments.
- Team Leadership - You will lead team calls on occasion.
- Quality Assurance - You will review draft deliverables and ensure the quality of materials being delivered to clients. You will provide constructive criticism to your peers and team when needed to address quality of delivery concerns. If serving as the AM on the account, responsibility for all deliverables and deadlines belongs to you.
- Thought Leadership - You may be invited to lead practicums or otherwise participate in panel discussions or other industry presentations. You may be called upon to collaborate with TS team members and more senior resources to author articles about industry issues that showcase Tripepi Smith's expertise.
- Practice Area Leadership - You may contribute in the development and implementation of best practices within a particular practice area, such as policy areas that affect local government clients or in tools that TS uses to serve our clients.
- Training Others - You will spend time training Tripepi Smith teammates to teach them the ropes of new projects and/or skills needed to complete client assignments.
- Account Management (Client Work) - You will interface directly with clients to ensure strong relationships and assess their feedback on our work. You will also work with senior management to establish/renew project agreements and review account analytics on a regular basis to assess the financial health of accounts.
- Event Attendance - You will represent Tripepi Smith at events such as local government association meetings, industry conferences, etc. These meetings often take place in the evening and on weekends.
- Industry Connectivity - You will have built some good client relationships and attend conferences to get to know people. You will have comfort working a room and have a probability of knowing a few faces in the crowd and they will equally recognize you.
- Client Availability - You will, within reason, be available to clients to respond in times of crisis or need, outside of normal working days and hours. Such events are typically infrequent.
- Business Development - You will develop or assist in the development of price quotes and proposals for new and existing clients. These may be subject to review by a Director or Principal.
- Content Production - You will have ample opportunities to show off your writing skills by producing a range of content for clients. Content may include, but is not limited to: email memos, press releases, newsletter articles and website content. You will be aware of policy areas and political situations that ensure whether the content is appropriate.
- Metrics Reporting - You will provide quality assurance of reports for high-level stakeholders.
- Media Monitoring (Client Work) - You will advise teammates on when media mentions require action on the client's/our part, and what that action should be. As Account Manager, you will interface with clients to provide and discuss strategy.
- Other duties as assigned by Tripepi Smith Leadership.
The preceding functions have been provided as examples of the types of work performed by team members in this job title. Tripepi Smith reserves the right to add, modify, change, or rescind the work assignments of any company function in order to meet the needs of the company and its clients.
Qualifications
- Bachelor's degree. A degree in Marketing, Business, Communications, Journalism or English/Literature is preferred.
- 5-7 years of prior professional experience in a similar setting and/or with similar responsibilities.
- Public Relations and Local Government experience is desired.
- Access to reliable transportation and a valid Driver's License.
Extra Consideration For
- Experience with content creation for social media platforms, including video hosting sites.
- Experience creating and/or managing digital advertising campaigns.
- Experience and/or personal interest in the local government sector: civic engagement, public administration, public policy and/or civic technology.
- Fluency in a second language (especially Spanish) beyond just a conversational level: writing, reading, listening and speaking.
Mindsets to Succeed
- "Lifelong learner"
- New technologies interest you
- Social media use comes naturally to you
- Writing is fun and you know how to tell a good story
- Doing something different each day sounds exciting
- Attending local government meetings seems engaging
- Operating independently with no micromanagement is ideal for your personality
Skills and Abilities to Succeed
- Account Management - Intermediate
- Industry Connectivity - Intermediate
- Business Development - Intermediate
- Client Interfacing/Networking - Intermediate
- Project Management - Intermediate to Advanced
- Quality Assurance - Intermediate to Advanced
- Social Media Strategy - Intermediate to Advanced
- Social-Emotional Intelligence - Intermediate to Advanced
- Tech-Savviness - Intermediate to Advanced
- Verbal Communication - Intermediate to Advanced
- Written Communication - Intermediate to Advanced
Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Compensation
$90,000 - $115,000 annually
Benefits
- Group Health Benefits: 100% coverage of employee premium for PPO plan; 50% coverage for dental HMO plan; 50% coverage for vision HMO plan
- 401K Plan: Option to participate in company 401k plan with employer matching
- Additional Benefits: Life insurance and long-term disability insurance
- PTO:
- 80 hours PTO annually, to begin accruing on date of hire. PTO will accrue at a rate of 3.33 hours per pay period. PTO accrual increases to 5 hours per pay period upon 3 years of service with the firm.
- 24 hours paid sick leave per year
- 10 paid holidays per year
