Job Title: Communications Manager
Reports to: Director of Development and Communications
Classification: Exempt
About Houston Habitat for Humanity:
Committed to a world where everyone has a decent place to live, Houston Habitat for Humanity’s work includes new home construction, home rehabilitation and disaster repair, infrastructure development for new communities, neighborhood revitalization and guiding Houston families to become homeowners. Houston Habitat has built more than 1,200 homes in 12 Houston neighborhoods, including the Fifth Ward, Clinton Park, Settegast, Sunnyside, and Carverdale. In addition to building, the organization has also repaired homes throughout Houston due to natural disasters; since Hurricane Harvey Houston Habitat has repaired more than 700 homes for families who are without resources to make repairs.
The values that underpin and shape our work and approach are:
- Respect. Be open, transparent, and inclusive. Listen without judgment. Treat others as they desire to be treated—value differences.
- Accountability. Honor commitments or communicate if you cannot do so. Own your words, actions, and results.
- Effective Communication. Communicate with empathy, clarity, and purpose. Practice active listening—listen to understand, not to respond. Ask clarifying questions to gain and confirm understanding. Create a space where it is safe to speak.
- Mission Driven. Be intentional in using knowledge, expertise, and influence to advocate for and advance the mission.
- Entrepreneurial Attitude. Be a lifelong learner open to personal and professional development. Seek continuous improvement and transformative change, embracing innovation, strategic thinking, and agile execution.
- Leadership Mindset. Be courageous. Serve first, empowering and uplifting others while demonstrating compassion and support. Create a joyful environment.
Position Summary
The communications manager will manage Houston Habitat's in-person, print, and web communications to ensure clear communication of our mission and program information. Across these channels, the manager will work cross-departmentally to ensure curated, tailored messages to potential homebuyers, donors, volunteers, and retail shoppers.
Essential Functions & Responsibilities
- Manage and update the organization's website to ensure a regular stream of fresh content, SEO optimization, accessibility, navigability, and overall providing the best visitor experience in partnership with contract developers.
- Write copy for web and newsletter with attention to detail, ability to understand and employ brand tone and practice extremely good judgment.
- Create, edit, and maintain external presentation content for the Executive, Homeowner Services, and Development teams.
- Design and write copy for collateral materials like brochures, flyers, signage, and promotional goods. Work with vendors to obtain bids and produce items.
- Supervise communications consultants.
- Evaluate the efficacy of content across all communications channels.
- Evaluate and train staff to present accurate and effective messaging on behalf of Houston Habitat.
- Serve as a coordinator for in-person events, webinars, and virtual events using various platforms.
- Support organization communication and marketing activities.
Education, Experience & Skills Required
- At least three (3) years of experience drafting web content and written communications for a nonprofit organization or company.
- Experience designing effective collateral materials.
- Meticulous attention to detail, ability to understand and employ brand tone and practice extremely good judgment.
- Experience engaging in rapid response with the ability to work after hours and on weekends when necessary to ensure the timeliness of content updates.
- Excellent communication skills, both written, visual, and verbal.
- Demonstrated skill in copywriting and analyzing content performance.
- Proficiency in desktop publishing and crafting engaging collateral.
- Creativity and flexibility to adjust to new situations and changing needs.
- Ability to manage multiple projects simultaneously and adapt to shifting priorities.
- Demonstrated ability to receive feedback, take accountability, and continually adapt, grow, learn and improve.
- Excellent time management and organizational skills with the ability to set and adhere to schedules.
- Willingness to engage in “hands-on” work as needed to meet organization objectives.
- Bilingual in English and Spanish preferred.
Technical Skills Required
- Skilled in using content management systems for websites such as WordPress.
- Experience with Google Analytics.
- Working knowledge of Adobe Create Suite and Canva.
- Proficient in working within the MS Office environment.
Physical Requirements
- Ability to occasionally work outside of traditional business hours, including some weekends and evenings.
- Ability to work independently and to supervise internal and contract staff.
- Must be able to perform essential functions of job. Reasonable accommodations are available.
- Regular and frequent exposure to outdoor weather conditions (hot, humid, rain, and cold).
Compensation Range
