The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.
The Fire Department, City of New York (FDNY), seeks a full-time Community Coordinator in the Family Assistance Unit. Reporting directly to the Assistant Commissioner the successful candidate will:
Counsel and support FDNY members and their families regarding matters related to death or serious illness or injury in the family and refer the families to appropriate FDNY and community resources.
Work with the numerous FDNY families who lost loved ones as a result of the tragic events on September 11, 2001. Prepare and write letters to families of members regarding a members’ status while creating and maintaining confidential case files. Email bulletins to FDNY employees and family groups and manage constituent correspondence in addition to traveling to hospitals, funeral homes, hospice facilities and private residences within the five boroughs and contiguous counties. Visit or call the family to express the condolences of the Department and offer the assistance of FAU for funeral planning.Develop articles and compile photographs for the unit’s newsletter and FAU Facebook page. Manage funeral planning according to FDNY ceremonial standards and create memorial pamphlets for the family and services being held. Coordinate PSOB for one-time monetary payments from the Department of Justice to any uniform member affected from their work at the World Trade Center site, line of duty death, or WTC disability. Duties related in regards to these benefits are as stated below.
- Process and scan confidential documents regarding the deceased and/or disabled members.
- Prepare letters of circumstance for the Fire Commissioner.
- Prepare WTC death notice of preparation and safety report.
- Provide safety report to the Department of Justice.
- Maintain and update the PSOB database at FAU in addition to following up on all PSOB applications (deaths & disabilities).
- Prepare and finalize PSOB application package for the PSOB DOJ benefits office.
- The maximum salary is $75,627.00
Minimum Qualifications
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Preferred Skills
- Masters’ degree preferred or experience in a counseling role. -Excellent writing, organizational, and communication skills. -Experience writing newsletters, web articles, case reports, and professional correspondence. -Ability to organize and manage projects effectively using Word, Excel and PowerPoint. Work well with a team and under stressful situations. -Demonstrated experience with interacting successfully and positively with a wide range of individuals and organizations. -Familiarity with the private funding community in NYC. -Ability to work well with others under pressure in an emotionally charged atmosphere, always exercising professional judgement. -Work efficiently under pressure and meet deadlines. -Experience working with FDNY members and their families. -Social Media Experience -Background in Psychology/trauma
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
