Job Knowledge, Core Competencies and Expectations
- Proficient with English grammar and possesses skills in news-style writing, feature writing,
- copywriting, proofreading and editing.
- Familiarity with editing standards.
- Experience with computer graphics software, including In-Design, Illustrator, Photoshop, PowerPoint, , Adobe Acrobat, Computer (PC/Mac), Color Laser Production Printer, Various Digital Cameras, Pitney Bowes Folding Machine, Pitney Bowes Postage Machine, laptop set up, and LCD Projector.
- Experience with Excel and database programs.
Job Summary (Essential Functions)
All club marketing aspects: digital email marketing, project management of Northstar platforms, Club software pertaining to Events, Membership database, Dining, Reservations etc., Club’s website design and administration, video production and photography (events, food, beverage, staff, etc.). Oversight of the Club’s brochures, flyers, and magazine design and layout. Provide clerical support as need to Department Heads, Committees and Board of Directors. Club brochures design and layout, magazine content to include editorials, articles, and interviews, menus for Chef, Beverage Manager, and Assistant Manager, Club flyers, Club event invitations, and general club marketing.
Operational Excellence:
- Collaborate with the General Manager to establish and execute operational strategies that align with the Club's mission, vision, and goals.
- Maintain creative branding aligned with the goals of The Valley Hunt Club.
- Ability to multi-task, prioritize, organize and complete projects to meet deadlines.
- Perform professional, efficient, friendly member service skills. The ability to work well with all departments.
- Remain member and experience focused throughout the day to day operations.
Member Engagement:
- Foster a culture of exceptional member service.
- Proactively address member feedback, concerns, and requests, maintaining high member satisfaction.
- Create a culture where yourself and staff learn member names and greet the members.
- Act as Liaison to the Communications Committee & Social Ambassadors.
Leadership:
- Collaborate with department heads to optimize a team environment.
Financial Management:
- Vouchers for Supplies and Equipment Ordered. Printing Cost Reports.
- Maintain and submit to accounting – monthly printing cost logs.
- Work closely with General Manager and Controller to develop and manage the budget as it relates to your department, ensuring financial goals are met, and expenses are controlled.
- Monitor financial reports, analyze variances, and recommend corrective actions as needed.
Specific Job Tasks/Duties
· Coordinate with article providers (Racquet Sports Dept., Membership, Food Committee, Beverage Department, Sports Center, President, General Manager, and other departments or committees on an as needed basis.) for the Huntsman.
a. Write articles on an as needed basis.
b. Update 2-month calendar to be included with Newsletter.
c. Print Magazine and flyers for the monthly mailing.
d. Coordinate the folding, stuffing, posting, and delivery of Magazine to meet deadline
e. Maintain and submit to accounting monthly printing cost logs.
· Writes, composes or edits all Club magazine and newsletter articles; collects, organizes and submits all copy for production on a timely basis; proofs contents for corrections and changes; responsible for design and layout of page format and cover design.
· Recommends annual budget; monitors to ensure that advertising department expenses are within the established budget; implements corrective actions if necessary to assure that budget goals are met.
· Establishes and creates print materials for all aspects of the club, including new member and prospective member promotional pieces, menus, and in-house signage.
· Supervises development of the club’s communications program.
· Serves as managing editor of the employee newsletter.
· Oversees all direct mailings, including composition, design and printing.
· Take or facilitate photos for use in club publications and exhibits.
· Creates flyers, signs and promotional materials for displays and mailings.
· Updates & maintains Signera Digital Displays and content.
· Works with department heads to determine marketing needs.
· Maintains and promotes club’s website and app content and usage for members and staff.
· Responsible for the updates and accuracy of the calendar of events and e-mail blasts to members.
· Order printer and postage supplies (toner, specialty paper, staples, ink, sealer)
· Manage the maintenance of postage and printers.
· Update member addresses and phone numbers in Northstar.
· Assists with the Roster Book as needed.
· Printing of all menus, special events, chits, wine lists, tasting notes, cocktail menus, tasting notes, WBG, etc.
· Assists Committees when necessary with printing needs.
· Manages the social media accounts for LinkedIn and Instagram
· Coordinate with (General Manager, Board, Committees, Staff) regarding information for presentation or marketing.
· Create and assist with PowerPoint Presentations.
· Assist with set up of AV needs when needed.
· Project management – Northstar
a. Club Mobile Application & Website
b. Northstar Club Suite (Events, Reservations, Dining, and Membership database)
· Attend weekly Catering meetings to coordinate up-to-date information with front desk and for promotional purposes.
· Attend Department Head Meetings as scheduled.
- · Attend Committee Meetings when needed, acts as Liaison to the Communication Committee.