Description And Functions
Open Until Filled
General Description
The Wyoming Highway Patrol (WHP) is looking for a motivated, team-oriented person to join our team as a WHP Records & Data Management Clerk in the Records Section in Cheyenne. This position is responsible for processing and oversight of digital evidence created by personnel from any of the 17 WHP division offices. The Records Clerk will gather and disseminate trooper reports, videos, evidence photos, lab reports, supporting documents, dispatch recordings, and any other information requested by the public through a Freedom of Information Act (FOIA) request.
This position requires the applicant to uphold the highest level of integrity and personal ethics. The WHP Records Unit receives records requests all hours of the day, 7 days a week, 365 days a year; you must be flexible and able to work on any assignment in support of the department and the law enforcement partner agencies we support.
Cheyenne is a steadily growing community along the Front Range but still true to the history of the Old West. The city offers nearby access to mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Cheyenne is also home to the "Daddy of 'em All" – Cheyenne Frontier Days – held the last week of July. Wyoming is one of only seven states with no state income tax.
This Position Offers a
- $2,000 Hiring Bonus** See notes for eligibility
Human Resource Contact: 307-777-4455
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.
- Responsible for reviewing and submitting National Incident-Based Reporting System (NIBRS) data and reporting to the Division of Criminal Investigation (DCI) and the Federal Bureau of Investigation (FBI) while complying with State and Federal requirements.
- Responsible for quality assurance of NIBRS reporting.
- Examine and analyze incoming electronic records, make necessary corrections, and make updates after sufficient research in the Law Enforcement Records Management System (LERMS) and E-citation systems.
- Perform research by querying additional databases and resources for necessary information including Revenue Information System (RIS), Informer, Supreme Court Information Store, legislative website, ReportBeam, EvidenceOnQ, SceneDoc, Mobile, E-citations, and LERMS.
- Utilize database management tools to merge instances of duplicate names and vehicle records, and create alias name records and identity alerts. Update records with correct information and/or new information.
- Communicate verbally by email and phone to coordinate the amendment of the electronic records at both the agency and court levels.
- Process, maintain, and review incident case reports, supplements, logs, letters, audio-recorded conversations, memos, secure reports, and other documents as dictated in LERMS by WHP sworn officers.
- Process, proofread, and enter case report information as provided by troopers regarding official files, ensuring accurate coding and reporting processes, and maintaining an up-to-date database for the agency.
- Required training, certification, access, and proficiency in/to ReportBeam, EvidenceOnQ, SceneDoc, Brazos electronic citation software, Statewide Court Information Store (SCIS), LERMS, Criminal Justice Information System (CJIS), New World Mobile Software, National Crime Information Center (NCIC).
- Train and instruct new records clerks in all roles and responsibilities as needed. Train and instruct troopers on incorrect data entry policies used in the records data management system.
- Generate information and statistical reports as needed.
- Maintain updated wrecker rates and lists for all 17 WHP divisions.
- Provide continuous, committed customer service in a timely manner within and outside the agency. Answer phones, greet customers, and provide direction and assistance as necessary.
Qualifications
PREFERENCES:
Preference may be given to applicants who have experience working with database
systems.
Preference may be given to applicants who are detail-oriented and have strong customer service skills.
Knowledge
- Knowledge of Freedom of Information Act (FOIA) laws.
- Knowledge of research, statistical, and data gathering techniques, interpretation, analysis, and information management and maintenance.
- Knowledge of physical and computer security measures and issues as they relate to digital evidence storage.
- Knowledge of intra-government practices as they relate to the integrity of the appropriate management of digital evidence and related documentation.
- Knowledge of evidence inventory management to track digital evidence in the custody of the Wyoming Highway Patrol. Knowledge of inventory management.
- Ability to learn National Crime Information Center (NCIC) processes, National Incident-Based Reporting System (NIBRS), Highway Patrol Information System (HPIS), Criminal Justice Information System (CJIS), Security Awareness as administered through the Wyoming DCI as required by the FBI, Law Enforcement Records Management System (LERMS), WHP’s Access Logger, WHP’s Computer Aided Dispatch system, and other systems as necessary.
- Excellent customer service skills and competence in oral and written communication.
- Ability to understand and work within organizational structures, and adhere to federal and state laws, policies, procedures, and guidelines.
- Ability to work independently and in a team, organize time, work cognizant of critical deadlines, and work on several projects concurrently.
- Ability to establish working relationships with a variety of agencies, programs, and staff.
- Ability to gather information to accurately assist the public, law enforcement, and attorneys.
- Ability to research and review proposed rules, regulations, programs, policies, and activities.
- Competency using a computer, hardware, software, and peripherals including Google Docs, Google Sheets, Google Drive, Word, Excel, PowerPoint, Adobe Pro, basic computer programming, and database development skills. Ability to troubleshoot application problems.
Education
MINIMUM QUALIFICATIONS:
Associate's Degree (typically in Records or Data Management)
Experience
0-1 year of progressive work experience (typically in Records and Data Management) with acquired knowledge at the level of a Records & Data Management Technician
OR
Education & Experience Substitution
2-4 years of progressive work experience (typically in Records and Data Management) with acquired knowledge at the level of a Records & Data Management Technician
Certificates, Licenses, Registrations
None
Necessary Special Requirements
Physical Working Conditions
- May be required to lift at least 50 pounds.
- Some travel may be required.
Notes
- FLSA: Non-Exempt
- Applicants will be subject to a thorough background investigation, including a credit check, criminal history, and polygraph.
- Must successfully pass the Wyoming Highway Patrol's Eye detection and drug screening examinations as required.
- Must meet the Wyoming Highway Patrol's application standards and pass a corresponding background investigation.
- The Wyoming Department of Transportation is a Drug-Free Workplace.
- E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
- Qualifying eligibility and criteria for the hiring bonus:**
- Temporary employees accepting a full-time position.
- Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
- One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive, and funds will be recouped from final pay.
- Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
- Employees would only be eligible for one (1) hiring bonus in a 12-month period.
- If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.
Supplemental Information
045-Wyoming Department of Transportation - WYDOT-Highway Patrol - Evidence, Record, Equipment and Technology
Click here to view the State of Wyoming Classification and Pay Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version. recent version.
Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.
There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!
Click here to learn more!
01
(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)
- High School Diploma/GED/or Equivalent
- Some college Coursework, No Degree Received
- Associate's Degree
- Associate's Degree and additional coursework
- Bachelor's Degree
- Bachelor's Degree and additional coursework
- Master's Degree
- Master's Degree and additional coursework
- Doctorate Degree
- Doctorate Degree and additional coursework
- None of the Above
02
(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)
- 45+ Quarter hours/30+ Semester hours
- 90+ Quarter hours/60+ Semester hours
- 136+ Quarter hours/91+ Semester hours
- 180+ Quarter hours/120+ Semester hours
- 225+ Quarter hours/150+Semester hours
- N/A
03
(BARD05) Which of the following best describes your work experience in Business or Office Communications? Experience definition: (This experience includes, but may not be limited to, the following: records or record's data management, or other similar office experience.)
- No relevant experience, but willing to learn.
- Less than two (2) years of relevant experience.
- Two (2) to less than four (4) years of relevant experience.
- Four (4) or more years of relevant experience.
04
(AA) Describe your relevant experience below.
05
Have you worked with Database Systems?
06
If yes, please specify the Database Systems you have worked with and describe your level of proficiency with each.
07
Are you detail-oriented and do you possess strong customer service skills?
08
(AA) Describe your relevant experience below.
09
(A1) Where did you hear about this opportunity?
- Government Jobs @ www.governmentjobs.com/careers/wyoming
- Indeed
- LinkedIn
- Zip Recruiter
- Wyoming Workforce Center
- Other job sites (Wyoming at Work, Monster, etc.)
- Social Media (Facebook, Twitter, etc.)
- Newspaper/Newsletter Advertisement
- Career Fair
- Human Resources Division
- Friend or Acquaintance (Not State Employee)
- Current State Employee
- Other
10
(A1) If you selected "Current State Employee" please provide the employee's first and last name, and include the department they work for, if known. Please limit this response to only one employee. This employee may be eligible for a Referral Bonus.
11
(A1) If you selected Other, please tell us where you heard about this opportunity.
12
(AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans' preference disclosure.
13
(AA) VETERANS' PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the statutory requirements as described in the above disclosure.
- Current State Employee
- Veteran - DD214 Attached
- Disabled Veteran (10% or more) - DD214 and Veteran's Disability Determination Attached
- Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
- None of the above
14
- Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.
- Yes
- No
- Required Question
