Computer Technology Support Analyst 2025-00711

Description And Functions

Open Until Filled

General Description

The State Engineer's Office is seeking an innovative individual to provide state-wide technical support via the Electronic Permitting System (ePermit), Aquarius, and other custom water rights databases. Systems include application, permitting, adjudicating, and regulating water rights.

Human Resource Contact: Kelly Joppa / 307-777-6036 / kelly.joppa@wyo.gov

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• Identifies opportunities to innovate, extend and enhance services.
• Analyze water rights business problems, design solutions, develop plans for implementing solutions, and provide support for complex automated applications.
• Collaborate with stakeholders on requirements and priorities to design, develop, implement and support agency systems that will improve business processes or services.
• Create and maintain technical documentation for all systems processes and procedures pursuant to agency standards and requirements.
• Communicate database design requirements to technical and non-technical personnel.
• Act as the principal designer for major database systems and the subsystems utilizing a thorough understanding of available technologies, tools, and existing systems.
• Analyze, maintain and implement solutions for Active Directory, Group Policies, DHCP, DNS, and Update Services to meet the current and future needs of the agency.
• Analyze, maintain, and implement solutions in a VMware environment. Responsibilities include ESXi architecture, storage, networking, and virtual machines.
• Analyze, maintain and implement solutions in a Microsoft Azure environment. Responsibilities include architecture, storage, networking, and virtual machines.
• Understanding and knowledge of Citrix for desktop and application virtualization. Responsibilities include Storefront, XenServer, delivery controllers, and Workspace. Installing, configuring, and deploying applications to specific groups of users.
  
  

Qualifications

PREFERENCES:

Bachelor's Degree in Computer Information Systems, Computer Science, Engineering, or a closely related field PLUS one (1) or more years of experience as a Software Developer, Database Administrator, or closely related professional work experience.

Knowledge

• Practical knowledge of Microsoft Active Directory, Group Policies, DHCP, and DNS.
• Sound judgment, problem-solving, and decision-making abilities.
• Practical knowledge of Microsoft server operating systems.
• Practical knowledge of Microsoft SQL Server installation and administration.
• Practical knowledge of enterprise virtualization management and storage systems with hands-on knowledge of VMWare.
• Practical knowledge of Citrix environment and products
• Practical knowledge of enterprise virtualization management and storage systems with hands-on knowledge of Microsoft Azure.
• Knowledge of principles of database design, programming (SQL, PL/SQL, Transact-SQL), maintenance and backup, and recovery primarily using various versions of SQL Server and Access.
• Skills and experience with SQL Server DMS system and databases concepts and best practices; using Crystal Report and Report Sharpshooter to design, develop, enhance, maintain, and deploy various types of water rights and water accounting reports; design, develop, enhance, and maintain agency systems in a variety of languages and platforms (C#, Java, VB, .Net, XML, etc.) to meet changing or to fill new agency requirements; interpersonal, written,n and verbal communications.
• Ability to develop collaborative relationships to facilitate the accomplishment of work goals and to build strategic relationships among people, work groups, and divisions (both internal and external.
  
  

Education

MINIMUM QUALIFICATIONS:

Bachelor's Degree (typically in Computer Technology)

Experience

0-3 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Business Applications Specialist II

OR

Education & Experience Substitution

4-6 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Computer Technology Business Applications Specialist II

Certificates, Licenses, Registrations

None

Necessary Special Requirements

Notes

• FLSA: Non-Exempt
  
  

Supplemental Information

037-State Engineer's Office - Support Services Division

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.

There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!

Click here to learn more!

01

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associate's Degree
• Associate's Degree and additional coursework
• Bachelor's Degree
• Bachelor's Degree and additional coursework
• Master's Degree
• Master's Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above
  
  

02

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A
  
  

03

(CTBA09) Which of the following best describes your work experience in Computer Technology? Experience definition: (This experience includes, but may not be limited to, the following: any full time computer technology experience, (such as: desktop support, programming, database administration, network administration, etc.)

• No relevant experience.
• Less than one (1) year of relevant experience.
• One (1) to less than three (3) years of relevant experience.
• Three (3) to less than four (4) years of relevant experience.
• Four (4) or more years of relevant experience.
  
  

04

(AA) Describe your relevant experience below.

05

Do you have a Bachelor's Degree in Computer Information Systems, Computer Science, Engineering, or a closely related field?

• Yes
• No
  
  

06

Do you have one (1) or more years of experience as a Software Developer, Database Administrator, or closely related professional work experience?

• Yes
• No
  
  

07

(A1) Where did you hear about this opportunity?

• Government Jobs @ www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other
  
  

08

(A1) If you selected "Current State Employee" please provide the employee's first and last name, and include the department they work for, if known. Please limit this response to only one employee. This employee may be eligible for a Referral Bonus.

09

(A1) If you selected Other, please tell us where you heard about this opportunity.

10

(AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans' preference disclosure.

• Yes
• No
• I am not a veteran
  
  

11

(AA) VETERANS' PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veteran's Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above
  
  

12

• Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at https://www.uscis.gov/e-verify. I have read and understand the above statement.
• Yes
• No
• Required Question