Job Overview
We are seeking a dedicated Membership and Communications Coordinator to enhance member engagement and foster meaningful connections within our esteemed organization. This role presents an exceptional opportunity for individuals passionate about relationship building, content creation, and delivering a seamless member experience in a collaborative and remote work environment.
Key Responsibilities
- Act as the primary resource for members, delivering outstanding support through prompt and professional responses to inquiries.
- Guide members in navigating our array of programs, products, and services while facilitating connections with peers and providers.
- Collaborate effectively with colleagues, members, vendors, sponsors, and partners to ensure efficient operations and consistent communication.
- Contribute to strategies aimed at improving the overall member experience, optimizing resources, and maximizing our organizational impact.
- Develop and manage engaging, member-centric content for newsletters, social media platforms, websites, and email campaigns.
- Plan and execute marketing initiatives that bolster member retention and growth, as well as promote programs.
- Oversee the creation and distribution of the e-newsletter, including content development, visual design, and brand consistency.
- Manage social media channels to create engaging posts and encourage member interaction.
- Maintain and refresh website content, ensuring an optimal user experience while collaborating with external partners to enhance functionality.
- Provide logistical and administrative support for both virtual and in-person events, including conferences, workshops, and networking opportunities.
- Assist in event preparation, such as creating promotional materials, managing registrations, and coordinating sponsor logistics.
- Collaborate closely with colleagues to address the priorities of the board, committees, and regional groups.
- Maintain accurate membership and event data within the Association Management System (AMS) to ensure efficient documentation and processes.
- Generate reports, analyze data, and support the administration of annual benchmarking surveys.
- Assist with projects designed to elevate member engagement and enhance operational workflows.
Required Skills
- Minimum of 2 years of experience in an association, nonprofit, or educational organization, with a focus on membership programs or events.
- A genuine enthusiasm for delivering a positive member experience through personalized and proactive communication.
- Strong organizational and project management capabilities, with the ability to manage multiple priorities effectively.
- A collaborative spirit accompanied by exceptional interpersonal and relationship-building skills.
- Comfort in working independently and as part of a small, remote team.
- Proficiency in social media platforms, marketing tools, and virtual meeting software (e.g., LinkedIn, Canva, Zoom).
Qualifications
- Bachelor's degree in Communications, Marketing, or a related field is preferred, though candidates with an associate degree and relevant experience will also be considered.
- Availability for occasional travel within California (6-8 times per year) for events and meetings, including some overnight stays.
- Willingness to work occasional evenings or weekends based on organizational needs.
- Capability to lift and transport supplies for events when necessary.
Career Growth Opportunities
This position provides a pathway for professional development, allowing you to enhance your expertise in communications, marketing, and member engagement while collaborating with experienced professionals in a dynamic environment.
Company Culture and Values
Join a supportive and collaborative remote working culture that prioritizes community engagement, teamwork, and innovation. Our organization is dedicated to enhancing the member experience and fostering a positive work environment.
Compensation And Benefits
- Schedule: Full-time, Monday to Friday, with flexibility for a 35-40-hour workweek.
- Location: Primarily remote; candidates must reside in California, with priority given to those in the Sacramento, San Francisco Bay Area, or Los Angeles regions.
- Pay: Starting at \(29-\)32 per hour, based on experience and skills.
- Benefits: Comprehensive medical, dental, and vision coverage, 401(k) employer contributions, and generous paid time off.
Employment Type: Full-Time
