SUMMARY:
The Program Director is responsible for the strategic leadership, operational management and oversight of assigned programs.
ESSENTIAL FUNCTIONS:
⦁ Oversees onsite operations of programs including but not limited to:
- Family Market
- School Food Program
- Food Distribution to community sites
- Clothing Program
- Toy Program
- Monthly medical site orders/partners
- Sleep Safe Program
⦁ Identifies priorities for the week in each program area and communicates with needed staff/volunteers
⦁ Manages the Family Market 2-3 days a week
⦁ Schedules volunteer groups
⦁ Leads and supports projects, alongside local groups
⦁ Seeks out new partnerships to grow our programs
⦁ Performs needed data entry
⦁ Assists with grant and funding reports
⦁ Assists with blog/newsletter article writing
⦁ Assists with program marketing, including ethical storytelling
⦁ Conducts site visits with partner agencies
⦁ Oversee volunteer groups
⦁ Ensures Continuous Quality Improvement
⦁ Provides feedback on operations and supports leadership in future planning
⦁ Ensures policies and procedures are followed
⦁ Attends staff meetings/trainings and other meetings/events as needed
⦁ Works occasional nights and weekends
⦁ Other Duties as assigned
EDUCATION AND EXPERIENCE:
⦁ High School or GED required; BA or equivalent preferred
⦁ Minimum of three years operations experience/program direction in non-profit preferred
KNOWLEDGE, SKILLS, AND ABILITIES:
⦁ Strong supervisory and leadership skills
⦁ Must demonstrate professional maturity
⦁ Must be proficient in Google Docs and comfortable with CRMs
⦁ Proficient in finding creative solutions to complex problems
⦁ Strong time management skills and ability to multi-task
⦁ Must be able to make decisions in a timely manner
⦁ Must be process-oriented
⦁ Excellent organizational skills and attention to detail
⦁ Strong analytical and problem-solving skills
⦁ Must be able to orchestrate multiple activities at once to accomplish a goal; use resources effectively and efficiently, arrange information and files in a useful manner
⦁ Must have a friendly and polite demeanor, be easy to approach and talk to; must be able to put others at ease, build rapport well; be a good listener
⦁ Must be widely trusted; seen as a direct, truthful individual; admit mistakes; doesn’t misrepresent themselves for personal gain
⦁ Must be tolerant with people and processes; must listen and check before acting, sensitive to due process and proper pacing; follow established process
⦁ A passion for the mission of BackPack Beginnings is essential
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid Driver’s License required