SUMMARY:

The Program Director is responsible for the strategic leadership, operational management and oversight of assigned programs.

ESSENTIAL FUNCTIONS:

⦁ Oversees onsite operations of programs including but not limited to:

Family Market
School Food Program
Food Distribution to community sites
Clothing Program
Toy Program
Monthly medical site orders/partners
Sleep Safe Program

⦁ Identifies priorities for the week in each program area and communicates with needed staff/volunteers

⦁ Manages the Family Market 2-3 days a week

⦁ Schedules volunteer groups

⦁ Leads and supports projects, alongside local groups

⦁ Seeks out new partnerships to grow our programs

⦁ Performs needed data entry

⦁ Assists with grant and funding reports

⦁ Assists with blog/newsletter article writing

⦁ Assists with program marketing, including ethical storytelling

⦁ Conducts site visits with partner agencies

⦁ Oversee volunteer groups

⦁ Ensures Continuous Quality Improvement

⦁ Provides feedback on operations and supports leadership in future planning

⦁ Ensures policies and procedures are followed

⦁ Attends staff meetings/trainings and other meetings/events as needed

⦁ Works occasional nights and weekends

⦁ Other Duties as assigned

EDUCATION AND EXPERIENCE:

⦁ High School or GED required; BA or equivalent preferred

⦁ Minimum of three years operations experience/program direction in non-profit preferred

KNOWLEDGE, SKILLS, AND ABILITIES:

⦁ Strong supervisory and leadership skills

⦁ Must demonstrate professional maturity

⦁ Must be proficient in Google Docs and comfortable with CRMs

⦁ Proficient in finding creative solutions to complex problems

⦁ Strong time management skills and ability to multi-task

⦁ Must be able to make decisions in a timely manner

⦁ Must be process-oriented

⦁ Excellent organizational skills and attention to detail

⦁ Strong analytical and problem-solving skills

⦁ Must be able to orchestrate multiple activities at once to accomplish a goal; use resources effectively and efficiently, arrange information and files in a useful manner

⦁ Must have a friendly and polite demeanor, be easy to approach and talk to; must be able to put others at ease, build rapport well; be a good listener

⦁ Must be widely trusted; seen as a direct, truthful individual; admit mistakes; doesn’t misrepresent themselves for personal gain

⦁ Must be tolerant with people and processes; must listen and check before acting, sensitive to due process and proper pacing; follow established process

⦁ A passion for the mission of BackPack Beginnings is essential

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid Driver’s License required

BackPack Beginnings

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Program Director