What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Associate HR Operations Analyst will play a key role in supporting and administering HR functions related to benefits and payroll programs. This position will act as an advocate for employees, particularly in managing short term disability leaves, and will handle day-to-day tasks to ensure smooth HR operations.
Job Location: Hybrid work arrangement based in Richmond, VA
Position Overview
The Associate Analyst, HR Services will play a key role in supporting day-to-day tasks related to benefits and payroll programs to ensure HR is providing employees with an optimal employee experience. Through regular audits and continuous improvement practices, this role will play a role in ensuring the integrity of our data and processes. In addition, this position will become an expert in US leave policies and administration practices and will act as an advocate for employees who are navigating their approved leaves.
Responsibilities
- Support day-to-day administration of benefit and payroll programs to include data quality reconciliation and variance reviews, support of short-term disability leave process, 401(k) program support, and Employee Stock Purchase (ESPP) administration.
- Support annual activities within the department such as open enrollment, year begin/year end activities, annual incentive processing, annual 401(k) audit activity, benefit renewals, total reward statements, and others as assigned.
- Ensure an excellent employee experience in the Markel Benefits Resource Center and HR Service center by performing call monitoring with third party vendors and providing feedback and modernizing employee facing communication materials as needed.
- Act as an advocate for employee short term disability leaves and work across a multi-vendor engagement model to ensure positive employee experience and accurate payroll results.
- Manage the Benefits, ESPP, and payroll shared email boxes and triage requests and collaborate with Markel or third-party teams to resolve any issues.
- Maintain benefit and payroll materials on the company intranet, alerting the team of necessary changes and working with related parties to obtain information.
- Assist with employee communication efforts, the monthly wellbeing newsletter, and actively participate in the global wellbeing network and other employee resource groups as needed to educate employees about Markel payroll and benefit programs.
- Assist with process documentation and identify improvements to existing processes and procedures focusing on hours optimized.
- Develop excellent working relationships with teams across global HR, strategic vendor partners and others within Markel.
- Review and pay invoices for the department, submit payment requests as needed and ensure proper cost center accounting.
- Prepare and submit documentation to regulatory agencies such as tax registrations, income verification, and unemployment data requests.
- Assist global benefit and payroll teams with related tasks and projects as needed such as business expansion or the implementation of new benefit and payroll programs.
Work Experience
- Minimum 1 - 3 years of Benefits or HR Generalist experience.
- Bachelor's degree preferred, High School Diploma required
- Workday systems/application experience is a plus.
- Experience working with third party vendors.
Skill Set
- Ability to learn HR processes, structure, functions and processes, and knowledge of database tools.
- Proficient in Microsoft products such as Excel, Word, PowerPoint, Teams, etc.
- Demonstrate skills in AI or possess professional curiosity to leverage such tools to optimize process.
- Basic problem-solving skills, communication skills, and presentation skills.
- Collaborative team member and active participant on initiatives and projects.
- Exercises good judgement and actively practices confidentiality.
- Attention to detail and accuracy.
#PIQ
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Who We Are
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’re all about people | We win together | We strive for better
We enjoy the everyday | We think further
What’s In It For You
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
- We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
- All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
- We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part?
Choose
‘Apply Now’ to fill out our short application, so that we can find out more about you.
Caution: Employment scams
Markel Is Aware Of Employment-related Scams Where Scammers Will Impersonate Recruiters By Sending Fake Job Offers To Those Actively Seeking Employment In Order To Steal Personal Information. Frequently, The Scammer Will Reach Out To Individuals Who Have Posted Their Resume Online. These "job Offers" Include Convincing Offer Letters And Frequently Ask For Confidential Personal Information. Therefore, For Your Safety, Please Note That
- All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.
- All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.
No agencies please.
