Overview
The Human Resources Specialist is responsible for providing support, leadership, and oversight of the human resources day-to-day tasks. Assists in the overall operation of the Human Resources department by maintaining accurate employee records. Provides support in the areas of recruitment, benefit administration, employee & labor relations, events, and training. This position is a strategic business partner who helps the hotel achieve its goals by being an advocate, change leader, and champion for inspiring achievement in the employee teams. The Specialist must harmonize the culture, mission, values, and quality standards to ensure maximum potential is achieved. This person must create an exceptional climate of professional and personable service that ensures the long-term engagement of employees, guests, and owners.
Responsibilities
- Provide administrative support to the Human Resources Department daily. This includes, but is not limited to answering phones, assisting internal and external guests, setting appointments, filing, preparing various documents & paperwork, running reports, & ensuring up to date information is available for our team members
- Assist with the recruiting efforts by posting roles, updating job postings, scheduling interviews, performing pre-screenings, assist with reference checks and execute the employment pre-employment process including background check and PI
- Conduct weekly Recruitment calls
- Build and Maintain relationships with local schools and communicate/share OPR weekly
- Assists Human Resources Business Partners with various functions within the applicant tracking system, i.e., screening/sourcing applicants, checking for completed New Hire Paperwork, validating new hires in the recruiting, E-Verify and HRIS systems, prepare name tags, etc Complete appropriate reporting paperwork for new hires, terms, payroll action forms and changes daily to keep payroll informed of all new hires, transfers, terminations, job changes, raises and other changes in a timely, accurate manne
- Responsible for ensuring that new team member onboarding is complete and an authentic experience that rocks
- Conduct 30-day new hire check-ins and share feedback with HRD
- Prepare all new hire packets. Conduct Brand Induction as needed
- Maintain all logs (new hire, termination, transfers, department meetings, turnover reports, training) daily by period and prepare reports in a timely, accurate manner
- Coordinate team member events including but not limited to; Culture Club, anniversaries, birthdays, team member appreciation, seasonal events
- Own monthly Culture Club meetings
- Attend departmental Soundchecks
- Play music in the office
- Maintain the team member book library
- Assist other members of the Human Resources department with assigned projects and various events
- Assist team members with tasks including but not limited to benefit & payroll questions
- Prepare and submit weekly and monthly union reports
- Respond to leave administrator with requested information; advise team members about leave process
- Assist with unemployment claims
- Assist with tasks related to the Work Opportunity Tax Credit process
- Assign lockers, maintain locker records, conduct regular locker audits, collect & ship personal belongings to terminated team members
- Update and keep current all team member communication boards and mandatory posters
- Produce the Harmony Newsletter
- Ensure all policies and procedures are followed, forms are accurate and administered in a timely manner
- Maintain team members’ files and ensure that filing is done at the end of each week
- Maintain strict confidentiality of all data and information
- Maintains a clean, safe, hazard-free work environment within area of responsibility
- Assist with the team members awards & recognition programs and with team member events
- Inventory office and benefit supplies on a regular basis, complete purchase orders needed to purchase supplies and maintain needed inventory
- Attend and participate in meetings, completing follow-up as assigned
- Attend seminars when needed and/or as directed
- Lives the Brand
- Other duties as assigned
This job description reflects the position’s essential functions; it does not encompass all the tasks that may be assigned
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
- Minimum of 2 years in human resources
- Experience in casino and/or hotel environment preferred
- Knowledge of HRIS is highly preferred
- Proficient in Microsoft Office, specifically Outlook, Word, Excel and PowerPoint
Skills
- Strong understanding of the hospitality industry and the Hard Rock brand
- High energy with effective and influential people skills. Positive attitude and the desire to motivate others
- Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming
- Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas
- Sound interpersonal judgment and decision-making skills in directing administrative tasks, using discretion when necessary, understanding the potential impact on the department
- Strong communication and listening skills and excellent speaking, reading, and writing ability
- Ability to effectively present information in one-on-one and small group situations to customers, clients, owners, investors, and employees of the organization
- Ability to perform complex quantitative calculations or reasoning
- Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing
- Strong command of software applications, especially Microsoft Office (Outlook, Word, Excel, PowerPoint), Adobe and Human Resources software
- Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy
- Compose, type, route, and file correspondence, etc.
- Be flexible to work varying shifts and time schedules as needed
- Perform effectively in a fast-paced environment
- Independently initiating, following up on, and completing assignments, as well as special projects
- Interface professionally with business contacts and customers
- Must be able to conduct themselves professionally and must maintain a low level of noise while working in a shared space
- Obtain and maintain all licenses / certification
- Fluency in English; additional languages preferred #indeedNY
Additional Requirements
Additional Details
- Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time
- Ability to make repeating movements of the arms, hands, and wrists
- Ability to express or exchange ideas verbally and perceive sound by ear
- Ability to obtain impressions through the eyes
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders
- Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms
- Ability to turn or twist body parts in a circular motion
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
- Must have flexible availability including weekends, evenings, holidays
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