Job Title: Office Administrator 1
Job Duration: 6 months
Job Location: Charlotte, NC (Hybrid)
Job Responsibilities:
The office administrator role will provide crucial support for internal and external stakeholders associated with our DSO sales offices. They will partner with sales and operations teams to ensure a positive experience for our dealers and associates.
External Customer Support
- Submit Credit Applications and follow standard process for new dealer setup
- Submit and collect data for dealer sales concessions
- Maintain contact information for external communications
- Responsible for ordering literature and dealer merchandise
- Support Sales teams with marketing and promotion initiatives
- Organize and coordinate meetings, training, activities, events, and trips
- Provide assistance to dealers in various areas including but not limited to: Company warranty policies, sales plans, systems, and tools
- Create and publish monthly newsletter for dealers
- Manages dealer termination process
Internal Customer Support
- Create, manage, and reconcile purchase orders, p-card, travel, and event purchases
- Create and manage new vendor setups, when applicable
- Ensure vendors are submitting invoices on time and in alignment with standard process
- Responsible for ordering literature, office supplies, marketing material, and merchandise
- Coordinate access for employee attendance platform, (purely HR)
- Organizes Employee Wellness Programs and Health Screening Events
- Produce Daily Sales Reports
- Manage regional distribution lists
- Manage and organize training classes, (both internal and vendor sponsored)
- Manage credit application process
- Communicate company sponsored promotions to employees at the DSO
- Assist with local security support, (creation of badges, access codes, key fobs, etc.)
- Maintains local documentation, (inspection paperwork, certifications, etc.)
- Other duties as assigned by leadership
Qualifications:
- Associate degree or equivalent preferred
- 3+ years of administrative support work preferred
Key Competencies:
- Strong skills needed in the following areas: Written and verbal communication; Technology, including use of MS; Office (Excel, Word, etc.); Organization and attention to detail; Problem solving
- Ability to work well in a team environment
- Ability to develop relationships with both internal and external customers and provide a high level of customer service in a fast-paced environment.
About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at: http://www.spectraforce.com
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.
California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.
LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $22.88/hr.
