Company Description

Paralyzed Veterans of America (PVA) North Central Chapter is a veteran's service organization that focuses on the special needs of veterans who have experienced spinal cord injury or dysfunction. The organization advocates for quality healthcare, research, benefits, civil rights, and independence for its members. PVA North Central Chapter serves North Dakota, South Dakota, Southwest Minnesota, and parts of Montana and Wyoming.

Role Description

This is a full-time on-site role for a Director of Operations located in Sioux Falls, SD. The Director of Operations will be responsible for managing day-to-day operations, overseeing team management, planning chapter events, budgeting, and ensuring high levels of customer service.

Qualifications

Great organizational and communication skills
Working knowledge of office equipment
Operations Management and Budgeting skills
Analytical Skills
Team Management
Customer Service skills
Excellent computer literacy of Microsoft Outlook, Zoom, Excel, and Word
High School Diploma or equivalent required
Strong leadership and decision-making abilities

Ability To

Work Independently
Interpret policy and make sound decisions
Communicate information clearly and concisely in oral and written form
Perform multi-tasks with frequent interruptions
Establish and maintain effective and cooperative working relationships with others
Utilize computers for database generation and word processing

General Function

The Office Manager & Administrative Coordinator provides comprehensive financial, administrative, secretarial, and clerical support to NCCPVA. This role ensures the efficient operation of the office, supports all NCCPVA programs, and serves as a primary point of contact to the Executive Director and members of the NCCPVA.

Key Responsibilities:

Financial Management

Works closely with the Executive Director & Treasurer to oversee the organization's financial operations.
Manages day-to-day financial transactions, including processing payments, maintaining custody of corporate checks, and overseeing financial records.
Collaborates with auditors hired by the Board of Directors and makes recommendations to the Executive Director & Finance Committee regarding external audits.
Reviews and approves or rejects invoices, reimbursement requests, and other financial obligations.
Works with the bookkeeper to prepare monthly financial reports in the approved format for review by the Executive Director, Treasurer and Board of Directors.
Provides financial recommendations to the Executive Director, Finance Committee and Treasurer as needed.
Prepares the annual budget for review and submission to the Executive Director, Finance Committee and Board of Directors.
Makes weekly or as-needed bank deposits.

Volunteer Coordination

Works with the Executive Director, President, Program Managers, Volunteer Manager, and Board Members to recruit, support, and oversee volunteers.
Requests volunteer assistance from the Executive Director & Board of Directors as necessary.

Office Administration & Reception

Serves as the office receptionist, maintaining a professional and welcoming environment.
Answers incoming calls in a courteous manner and directs inquiries appropriately.
Sorts, date-stamps, and routes incoming mail.
Maintains organized office records, files, and chapter manuals.
Assists in drafting letters, reports, and other correspondence.
Prepares and manages bulk mailings, including delivery to the post office.
Operates standard office equipment and computer systems efficiently.

Communication & Events

Coordinates the printing and distribution of the Chapter newsletter and other materials.
Manages the office petty cash account and associated records.
Submits grant requirements and ensures compliance with reporting guidelines.
Organizes and oversees all Chapter fundraising activities.
Plans and coordinates Chapter events, including fishing trips, hunting excursions, holiday celebrations, and other special programs.

Board & Governance Support

Maintains and records minutes for all Chapter meetings.
Performs additional duties as assigned by the Chapter Executive/GRD Director and President.

Compensation & Benefits:

Probationary Period (First 90 Days)

Hourly Rate: $31/hour
Schedule: Tuesday – Friday, 9:00 AM – 3:15 PM (6.25 hours/day)

Post-Probation (Salaried Position):

Starting Salary: $52,000 annually
Schedule: Monday – Friday, 8:30 AM – 4:00 PM (7.5 hours/day)
401-K match of 2%
Personal Leave Accrued Monthly: 11.25 hours
Sick Leave Accrued Monthly: 7.5 hours

If interested in interviewing, please email updated resumes to info@ncpva.org or submit through LinkedIn. If you have questions about the job opening, call our office at 605-336-0494.

Paralyzed Veterans of America North Central Chapter

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