Our mission: to eliminate every barrier to mental health.

At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

We are seeking a Communications and Culture Specialist who is passionate about communications, storytelling, and the employee experience to join our People team. Reporting to the Associate Director of Internal Communications and Change Management, your role will be to develop clear communications plans and manage employee experience initiatives to build a more engaged, inclusive, and energized workforce. You'll work cross-functionally to translate complex concepts into concise messaging, create content that supports a range of exciting initiatives, and own ongoing projects to streamline company communications. Sitting within the People team, you'll also hold a dotted line reporting relationship to the Employee Experience Lead to support the coordination of many culture-focused programs that create meaningful connections, enhance collaboration, and empower teams – all to advance our employee mental health and performance.

What you'll be doing:

Support Internal Communication across the organization by:

Managing our weekly employee newsletter, collaborating with teams across the org to curate and prioritize the most impactful company-wide updates.
Providing support and coordination for internal comms initiatives, such as enhancing our company intranet.
Cultivating strong relationships and building trust with subject matter experts across all levels and teams at Spring Health as you provide copy editing support, ask insightful questions to deeply understand the subject matter, offer strategic communications guidance, and develop comprehensive, employee-facing communication plans.
Creating compelling employee storytelling, messaging, and collateral across different mediums: email, Slack, our intranet, video, FAQs, presentations, and one-sheets.
Supporting the reinforcement of new and existing communications guidelines
Overseeing the content calendar for company-wide messaging, events, and programming, ensuring the org is not overwhelmed with information by playing "air traffic control."
Driving communications that elevates our existing People team programming, such as our benefits, growth opportunities, DEI initiatives and Employee Resource Groups that increase employee engagement, inclusion, and belonging
Seeking, analyzing, and applying data to inform programming and strategy, while managing reporting for the Internal Communications function.
Core KPIs: newsletter readership, intranet activity, employee engagement scores

Facilitate a culture of wellbeing and inclusion at Spring Health by:

Partnering with the Employee Experience Lead to execute the semi-annual Thriving Index survey, translating employee feedback into strategic action items, and facilitate unique employee experience initiatives
Leading programming, such as Focus Weeks and Mental Health Summits, to promote wellbeing and connection among our distributed workforce
Infusing opportunities for employee recognition across the org to celebrate work anniversaries, employee birthdays, topical holidays, and company milestones
Partnering with the Head of Employee Experience to facilitate People Team events, from monthly All Hands to onsites
Core KPIs: employee engagement scores

What we expect from you:

3+ years of working experience within Communications; preferably familiarity with Employee Experience
BA or BS required, preferably with a background in Communications, Journalism, Marketing, Psychology, or related field
Exceptional writing and copy editing abilities with a keen eye for detail and a talent for simplifying complex concepts into clear, engaging messaging
Scrappy, adaptive self-starter who thrives in collaborative environments and can manage projects independently
A resourceful, critical thinker with excellent judgment
Deeply passionate about Employee Experience and Company Culture
Team player who is eager to learn, receptive to feedback, and approaches problem-solving with a holistic mindset
Experience with intranet content management and change management is a plus
Completion of a writing assessment will be part of the interview process
NY-based preferred

The target base salary range for this position is $86,000 - $106,250, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values

Hypergrowth meets impact

What to expect working here:

You will be held accountable to an exceptionally high bar and impact
This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
You will create processes & products that have never existed before
You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

You get to be surrounded by some of the brightest minds in the field
You get to learn and grow at an extremely accelerated pace
You will experience transparency, integrity, & humility from leadership
You will be empowered to constantly challenge the status quo
You get the space to experiment & innovate
You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
You will become more resourceful and resilient
You get to be part of a winning team that opens doors in the future

Benefits provided by Spring Health:

Your Total Health:

Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
10 allocated sick days per year
Flexible paid time off in addition to 12 paid holidays throughout the year
Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
Spring Renewal: When you hit your four-year Springaversary, you'll be awarded a four week, fully paid, sabbatical leave to renew and recharge.

You And Your family:

4-4.5 months of fully paid parental leave
Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses

Supporting you financially through:

Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
Focus Fridays: no meetings, no distractions, just time for you to get work done.
Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
Up to $1,000 Professional Development Reimbursement per calendar year.
$200 per year donation matching to support your favorite causes

Our privacy policy: https://springhealth.com/privacy-policy/

Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace

To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.

Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace

To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.

Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Spring Health jobs

Communications & Culture Specialist