Salary : $59,057.88 - $71,793.24 Annually
Location : San Bernardino, CA
Job Type: Full-Time
Job Number: 24-10656-12
Department: Human Resources
Opening Date: 12/09/2024
Closing Date: 12/22/2024 11:59 PM Pacific
Job Summary
Are you looking for an opportunity for professional growth and development? Do you desire to be a part of a dynamic team? If so, the City of San Bernardino Human Resources Department invites you to apply to be our next Senior Human Resources Technician!
This recruitment will be used to fill one (1) full-time vacancy in the Recruitment Division and one (1) full-time vacancy in the Benefits Division and will also be used to create an eligible list for future vacancies.
About The Position
The Senior Human Resources Technician performs and provides a variety of highly responsible and complex paraprofessional and administrative duties in support of the City's Human Resources Department. The selected candidate must be task oriented and able to work effectively in a high-volume environment; work well independently, and as part of a team; and be flexible, and willing to help out team members when needed.
We are looking for someone for the Benefits Division with:
- People Skills:Has a welcoming, professional, and compassionate demeanor.
- Communication Skills: Excellent oral and written communication abilities with strong interpersonal skills.
- Technology Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint).
- Compensation and Benefits Administration: Knowledge of pay structures, benefits offerings, payroll processing, and compensation.
- Benefits Regulations: Knowledge of state regulations governing employee benefits such as COBRA.
We are looking for someone for the Recruitment Division with:
- People Skills:Has a welcoming, professional, and compassionate demeanor.
- Communication Skills: Excellent oral and written communication abilities with strong interpersonal skills.
- Technology Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint).
- HR Information System (HRIS): Familiarity with HR software such as NEOGOV.
- Recruitment and Talent Acquisition: Skilled in screening, interviewing, and selecting candidates for various positions.
About The City:
The City of San Bernardino is a community rich in history and cultural diversity. Influences of Native Americans, Mexican settlers, and Spanish missionaries can still be seen throughout the City today. From 1810 to the present, San Bernardino has been recognized for its scenic beauty and strategic location. Today, the City of San Bernardino serves as the county seat and is the largest city in the County of San Bernardino with a population of 222,203.
Essential Duties & Responsibilities
Essential Functions:Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Essential duties and responsibilities may include, but are not limited to, the following:
- Assists and supports in the review and development of recruitment plans and outreach methods to attract qualified candidates; verifies approved vacancies and obtains authority to fill; creates recruitment announcements, ensuring that all information is up-to-date, accurate, and appropriate; uploads recruitment announcements to websites.
- Prepares recruitment advertising using on-line sources, newspapers, and professional or trade publications; reviews, reconciles, and processes invoices for payment and creates and maintains a current vacancy listing and posts on the City website and in public folders; maintains recruitment records; represents the City at job fairs and other outreach recruitment events.
- Provides and offers information and service over the counter and by telephone; disburses applications, recruitment brochures, and flyers to the public; accepts and reviews applications for completeness; answers inquiries about vacancies and requirements for employment and enters applicant information for examination processing.
- Explains benefit plans and options to new and current employees; reviews benefits enrollment and change forms for accuracy, completeness, timeliness, and required documentation; enters enrollment and change data and forwards forms to Finance for billing purposes.
- Follows up with employees to resolve problems, obtain missing information or provide notice of benefit elections that cannot be approved; acts as liaison with third-party administrators, carriers, and employees to resolve benefits plan problems; conducts analyses of the City's benefit program as assigned; orients and enrolls new employees in PERS and creates employee benefit files.
- Prepares and drafts Personnel Action Forms; conducts training sessions and on boarding requirements, establishes and verifies payroll entries, and supports benefits administration activities.
- Processes employee separations for payroll and benefits purposes; enrolls retiring employees in retiree health care plans; updates PERS and third-party administrator databases; manages and responds to unemployment insurance claims filed.
- Responds to employment verification requests in accordance with City policy and procedures; maintains verification logs and records.
- Participates in administering the annual benefits open enrollment process; distributes information packets and worksheets and meets with employees to answer questions and provide assistance; audits forms for completeness and required documentation; assists in coordinating the annual health fair with vendors; talks with employees, answers questions, and provides additional information and resource referrals.
- Coordinates performance evaluation processes; notifies department heads of upcoming due dates; tracks receipt of completed evaluations and prepares follow-up notices on past due evaluations; verifies that current evaluations are on file for management and confidential employees for award of step increases.
- Monitors personnel actions, including new hires, promotions, leaves and other changes, submitted to City Council for approval; processes required transactions and prepares personnel files for new employees.
- Coordinates the provision of discount tickets for sale to City employees; meets with representatives of amusement parks and signs consignment program contracts; orders, sells and accounts for receipt of ticket sales; prepares and distributes a monthly Human Resources newsletter.
- Performs other duties as assigned.
Job Requirements
Knowledgeof
- Policies, practices, techniques, and terminology applicable to the administration of a variety of human resource management, including recruitment, selection, position control, compensation, payroll, benefits programs, and related functions.
- Basic methods and practices of public human resources and applicable federal, state, and local laws and regulations.
- Operations, capabilities, and requirements of specialized City employment and benefits systems.
- Uses and operations of a computer and standard business software applications including word processing and spreadsheet applications.
- Basic research methods and data analysis techniques.
- Principles and practices of sound business communication; correct English usage, including spelling, punctuation, and grammar.
- Recordkeeping and filing practices and procedures and associated legal requirements.
- Sound customer service practices and etiquette.
- City human resources policies, Personnel Rules and department practices and procedures.
- Equipment maintenance practices and methods.
Skill in
- Operating a computer using word processing and other standard business software and other office equipment.
- Planning and organizing work to meet deadlines with limited supervision.
- Understanding, interpreting, and explaining the application of policies, procedures and plan provisions pertaining to assigned areas of responsibility.
- Learning, using, and training others in the use of computer systems and tools for administration of benefits and other employment programs and activities.
- Representing the department effectively in meetings with other departments, vendors, and consultants.
- Understanding and following written and oral instructions.
- Communicating effectively orally and in writing.
- Preparing clear, concise, and accurate reports, correspondence, and other written materials.
- Exercising tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations.
- Organizing and maintaining accurate and complete specialized files and records.
- Maintaining confidential information.
- Establishing and maintaining effective working relationships.
- Providing customer service.
Minimum Qualifications
Education And Experience
Possession of an Associate's Degree from an accredited college in Business, Management, Psychology, or a related field.
AND
Two (2) years of technical or administrative human resources experience; or an equivalent combination of education, training, and experience.
Licenses, Certifications, and Equipment:A valid State driver's license is required.
Physical Requirements And Work Environment
Employees work under typical office conditions, and the noise level is usually quiet. While performing the duties of this job, employees are regularly required to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to manipulate, handle, feel, or operate standard office equipment, reach with hands and arms; and lift up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Supplemental Information
Benefits And Rewards
The City offers an attractive compensation and benefits package, that includes:
- Health Insurance - Monthly contribution of $755.00 (Employee Only), $1,377.00 (Employee plus one), or $1,841.00 (Employee plus Family) for health, dental and vision premiums. Eligible employees who waive all medical, dental, vision, supplemental life, and supplemental AD&D benefits will receive an annual "Health Insurance Waiver Stipend" of $4,000 every first paycheck of December.
- Retirement - Participation in the California Public Employees' Retirement System (CalPERS). Classic members with less than 6 months separation: CalPERS 2% at 55, single highest year plan. New members, CalPERS 2% at 62, three highest year average plan.
- Leave - Vacation beginning at 80 hours after one year, 96 hours of sick leave annually, 13 holidays, plus 18 hours of floating holiday time.
- Life & Accidental Death and Dismemberment Insurance - The City provides Term Life and Accidental Death & Dismemberment (AD&D) Insurance.
SELECTION PROCEDURE
Apply - submit a completed job application and responses to the Supplemental Questionnaire, which fully describe the nature of your professional experience and qualifications. Resumes will not be accepted in lieu of the application or supplemental application materials.
The Selection Process May Consist Of
- Supplemental Questionnaire
- Online Exam
- Virtual Recorded Interview
- In-person Departmental Interview
Accommodation - The City of San Bernardino is committed to providing reasonable accommodations for qualified applicants with disabilities, whether physical or mental. If you require such accommodations during the assessment process, it is your responsibility to contact the Human Resources Department in writing before the recruitment closing date. For further details on how to request accommodation, please reach out to us at 909-384-5104 or via email at lara_el@sbcity.org
Successful candidates will be placed on an eligible list, and highly qualified candidates will be referred to the appointing authority for further consideration. Candidates advancing in the selection process will receive information/instructions via email only.
The City of San Bernardino reserves the right to modify the selection process as necessary to conform to administrative or business necessity.
For More Information About This Position, Please Contact The
City of San Bernardino Human Resources Department at 909-384-5104.
THE CITY OF SAN BERNARDINO IS AN EQUAL OPPORTUNITY EMPLOYER
Health Insurance
- Eligible to receive a City contribution of $1,125.00 (Employee only), $1,377.00 (Employee + 1) or $1,841.00 (Employee + Family) to help offset health, dental and vision premiums. Eligible employees who waive all medical, dental, vision, supplemental life, and supplemental AD&D benefits will recieve an annual "Health Insurance Waiver Stipend" of $4,000.00 every first paycheck of December.
Retirement for Current Members
- For employees hired after 1/1/2013 who are current members of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be
2.7% @ 55; highest single year of compensation.
Retirement for New Members
- For employees hired 1/1/2013 or later and who are not a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be
2% @ 62; 3 year final compensation. New members will be obligated to pay 50% of the "normal cost" of their retirement benefits as required by State law.
01
Do you possess a valid Driver's License?Possession of a valid Class "C" California Driver's License is required. For out of State applicants, a valid driver's license is required. A valid Class "C" California Driver's License must be obtained within (10) days of appointment.
- Yes
- No
- No, but able to obtain one
02
Which of the following best describes your highest level of completed education:
- Less than High School Diploma or GED
- High School Diploma or GED
- Less than 2 years of college
- 2+ years of college (60+ Semester Units)
- Associate's Degree
- Bachelor's Degree
- Master's Degree or Higher
03
If You Have An Associate's Degree Or Higher From An Accredited College Or University Please Indicate The Major Of Your Degree
- Not Applicable
- Human Resources
- Public Administration
- Business
- Management
- Psychology
- Other related field
- Other non-related field
04
How many years of technical/administrative support experience do you have in a human resources office?
- None
- Less than 12 months
- 1 year or more, but less than 2 years
- 2 years or more, but less than 3 years
- 3 years or more, but less than 4 years
- 4 years or more, but less than 5 years
- 5 years or more, but less than 6 years
- 6 years or more
05
Select below the area(s) in which you are interested in:
- Employee Benefits
- Recruitment & Selection
- Both
06
To what extent have you performed a variety of technical and administrative activities associated with the delivery of human resource services?
- I have no background in this
- I know what this is, but I have not done it
- I have been trained in this, but not done it independently
- I have done this independently but not frequently
- I have done this as a regular and frequent part of my job
- I have done this extensively and at a high level of complexity
- I have trained/coached others in performing this activity
07
To what extent have you explained programs, policies, and procedures to employees, applicants, and the public?
- I have no background in this
- I know what this is, but I have not done it
- I have been trained in this, but not done it independently
- I have done this independently but not frequently
- I have done this as a regular and frequent part of my job
- I have done this extensively and at a high level of complexity
- I have trained/coached others in performing this activity
08
To what degree do you respond to letters and phone calls answering questions regarding employee benefits, application processes, procedures, form completion and regulations?
- I have no background in this
- I know what this is, but I have not done it
- I have been trained in this, but not done it independently
- I have done this independently but not frequently
- I have done this as a regular and frequent part of my job
- I have done this extensively and at a high level of complexity
- I have trained/coached others in performing this activity
09
To what extent have you Assisted professional human resources staff in gathering and verifying data and maintaining records and files on programs and plans?
- I have no background in this
- I know what this is, but I have not done it
- I have been trained in this, but not done it independently
- I have done this independently but not frequently
- I have done this as a regular and frequent part of my job
- I have done this extensively and at a high level of complexity
- I have trained/coached others in performing this activity
10
To what extent have you performed a variety of administrative support functions including the preparation of agendas and a variety of reports and correspondence?
- I have no background in this
- I know what this is, but I have not done it
- I have been trained in this, but not done it independently
- I have done this independently but not frequently
- I have done this as a regular and frequent part of my job
- I have done this extensively and at a high level of complexity
- I have trained/coached others in performing this activity
11
To what extent have you assisted in the scoring, tracking, administration, or delivery of examinations, tests, and other processes used in recruitment efforts?
- I have no background in this
- I know what this is, but I have not done it
- I have been trained in this, but not done it independently
- I have done this independently but not frequently
- I have done this as a regular and frequent part of my job
- I have done this extensively and at a high level of complexity
- I have trained/coached others in performing this activity
12
Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please
do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
- I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.
Required Question