New York City Department of Transportation’s (NYC DOT) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working and doing business in New York City. NYC’s economic strength, vibrancy, and livability as a world-class city relies on the complex logistics and supply chains that support residents and businesses. Freight activity is an integral part of the lives of all New Yorkers providing the goods needed to support over 8.5 million residents, over 4 million jobs, and 62 million tourists each year. Today close to 90% of the City’s goods are moved into and around the city by truck the result of the shift from rail and water networks to highways in the second half of the twentieth century. Now, our dependency on trucks to meet an increasing demand for goods exacerbates traffic congestion, pollutes our air, stresses our aging infrastructure, and harms the quality of life in our residential neighborhoods.
To help address urban freight challenges, the Freight Mobility unit seeks a dedicated, dynamic, and experienced Senior Operations Manager. The successful candidate will report to the unit director, with wide latitude for independent judgment while supporting Freight Mobility Deputy Directors. The role is instrumental in overseeing key initiatives, including the recently awarded Urban Freight Collaborative USDOT-funded RAISE grant and the management of NYC DOT’s Freight Advisory Committee. The Senior Operations Manager will also be responsible for content development for the Freight Mobility newsletter, and support cross-functional projects across the unit. This role offers a unique opportunity to work closely with stakeholders, agencies, community stakeholders, and industry partners to drive improvements in New York City's freight infrastructure and policy landscape. Key responsibilities include: (1) Actively manage timelines, budgets, and milestones for the grant-funded initiatives coordinating with partners to ensure compliance, reporting, and successful project outcomes; (2) Lead Urban Freight Collaborative initiatives, including planning studies, data collection, and stakeholder engagement; (3) Plan and organize quarterly Freight Advisory Committee meetings, setting strategic agendas, preparing materials, tracking actions, and providing updates to committee members; (4) Collaborate with industry, community groups, and agencies to advance sustainable urban freight solutions; (5) Develop content and publish Freight Mobility newsletter, sharing unit updates, policy changes, and freight trends, while ensuring alignment with DOT communications and city messaging. (6) Foster a collaborative team environment by supporting team document management protocols, team building efforts, providing mentorship, and encouraging a cohesive, goal-oriented approach across the Freight Mobility Unit; (7) Support cross-functional unit projects, contributing to data analysis, policy development, and program evaluation to meet Freight Mobility goals.
The Freight Mobility Unit is a nationally recognized, award-winning team committed to creating a safer, more sustainable, and efficient urban freight transportation system for New York City. Our dynamic team spearheads transformative projects, policies, and programs designed to meet the evolving demands of urban logistics, enhance community livability, and support New York City’s ambitious environmental and sustainability goals. Through innovation and collaboration, we are shaping the future of freight mobility to better serve businesses, residents, and the environment in one of the world's most dynamic cities. The Freight Mobility Unit is housed within the Regional and Strategic (R&SP) subdivision within the Transportation Planning & Management (TPM) Division. R&SP is a multi-disciplinary team that works with City, State, and regional agencies to address issues facing goods and people movement, providing policy, practice, and infrastructure solutions. TPM’s core functions include operational responsibilities for street infrastructure that regulates traffic flow, parking and commercial deliveries and ensure the safety of motor vehicle occupants, pedestrians, and bike riders, and for developing and implementing a wide range of projects that further safety, efficiency, and sustainability goals.
Preferred Skills
The ideal candidate should have excellent communication (oral and verbal) skills, have strong project management and stakeholder engagement skills, particularly in multi-stakeholder settings, with experience in grant administration and strategic planning. A background in urban freight, logistics, or transportation systems, along with a deep understanding of sustainable transportation practices, is highly preferred. Proficiency in data analysis, including transportation planning tools and visualization software, will support data-driven research and decision-making. Preference also given to candidates with familiarity using Adobe Suite and Microsoft Office.
Additional Information
**To be considered for this position, candidates must be serving permanently in the title of Administrative City Planner or be reachable on the open competitive civil service list for Exam No. 1143 **
This position is open to qualified persons with a disability who are eligible for the 55-a program. Please indicate in your resume or cover letter that you would like to be considered for the position under the 55-a program. This position is eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37.
Work Location: 55 Water St., New York, NY 10041
Hours/Shift: Mon - Fri 9am-5pm
To Apply
All resumes are to be submitted electronically using one of the following methods:
External applicants, go to www.nyc.gov/careers and search for Job ID # 691651
Current city employees, log into Employee Self Service, follow the Careers link and search for Job ID # 691651
No phone calls, faxes or personal inquiries permitted.
Only those applicants under consideration will be contacted.
Most public libraries have computers available for use.
Note: New hires must reside in NYC for the first two years of employment. Appointments are subject to OMB approval.
For more information about DOT, visit us at: www.nyc.gov/dot.
Minimum Qualifications
- For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
- A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
- A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.
Note:
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.
Preferred Skills
The ideal candidate should have excellent communication (oral and verbal) skills, have strong project management and stakeholder engagement skills, particularly in multi-stakeholder settings, with experience in grant administration and strategic planning. A background in urban freight, logistics, or transportation systems, along with a deep understanding of sustainable transportation practices, is highly preferred. Proficiency in data analysis, including transportation planning tools and visualization software, will support data-driven research and decision-making. Preference also given to candidates with familiarity using Adobe Suite and Microsoft Office.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $84,981.00 – $106,654.00
