Optima Global Solutions Inc.is a valuable IT Services and Solution provider that customers, employees, and stakeholders feel proud to be associated with. Optima's Intelligent Automation Solutions leverage robotic process automation, intelligent data capture, and business process management best practices to streamline operations. Our IT Services practice provides organizations with highly personalized, comprehensive, U.S. based recruiting services supported by our internal onsite team of subject matter experts.
Currently, we are hiring for the following position.
Title: Project Manager
Location: Remote; DC/VA preferred
Duration: 12+Months
Position summary:
We are looking for a Project Manager to act as a strategic partner to the Director of Back Office Services and help drive initiatives and manage tasks across the Operations, Communications and Talent Management Platforms of the Program Executive Office (PEO) at DHMS.
This person should act as a central point of contact and source of information for TeamBCG and the client. They should drive work independently, accurately prioritize responsibilities, and develop informed recommendations. They must have outstanding attention to detail and drive timely completion of important tasks to help support the organization in its mission.
This role will work closely with DHMS clients and BCG stakeholders.
Job responsibilities:
Support Improvements Across Platform Operations
Monitor dashboard metrics and priorities; ensure timely and accurate submission, flag changes in performance
Own common backlogs and process for updating and monitoring projects
Ensure updated role charters & SOPs for all platforms
Support Platform-Specific Projects
Ensure cohesive messaging across platform for internal events
Support development and implementation of Knowledge Management governance
Help mature Knowledge Management offerings; partner closely with the Knowledge Management team to build SharePoint pages, introduce new features, and accelerate the KM rollout for the organization
End-to-end onboarding for contract team, including coordinating systems access
Compile content for quarterly Talent Management newsletter, ensuring on-time completion
Coordinate with stakeholders across PMOs to ensure monthly Org Chart updates
Manage issuance and tracking of Contractor Furnished Equipment (CFE)
Capacity permitting, perform special projects and/or other duties as assigned or required.
Basic job requirements:
Minimum 5 years of strategy, operations, communications, or executive support
Experience in consulting or project management is preferred
Proficient Computer Skills: Outlook, PowerPoint, Excel, Word,
Public Trust Clearance preferred but not required (must be able to secure clearance)
US Citizenship required; previous CAC or PIV preferred
Key competencies:
Meticulous attention to detail and follow-through is a must; performs tasks with high degree of accuracy, efficiency, and timeliness
Excellent organization and time management skills; ability to meet deadlines
Ability to handle competing priorities and work effectively in a challenging, fast-paced environment
Ability to work independently, set priorities, identify problems and potential solutions, plan workflow, and take initiative
Able to team with others and to persuade effectively, influence and negotiate, as appropriate
Strong interpersonal and communication skills to develop effective working relationships with staff while demonstrating a positive, personal and professional image; highly responsive
Ability to represent brand well to a variety of external audiences, including search firms and candidates
Ability to analyze and present data in a meaningful way
Flexible, positive team player; outstanding customer service orientation; project self-confidence, authority, and enthusiasm
Ability to handle difficult situations with poise, tact and to always maintain confidentiality and exhibit good judgment
Ability to work independently, to take initiative and to overcome obstacles
Excellent verbal and written communication skills
Recognize and maintain highest levels of confidentiality •
Interested candidates, please apply online with a detailed resume and contact information.
Thank you.
Remarks:
Screening questions
• Why are you interested in this role?
• In 2-3 sentences, please describe your experience in roles acting as a Project Manager for back-office services.
• In 2-3 sentences, please describe your experience in development and implementation of Knowledge Management governance.
• In 2-3 sentences, please describe your experience working with stakeholders to ensure organizational charts are maintained up to date.
• In 2-3 sentences, please describe your experience working with the federal government in executive support, operations, or communications roles.
• Where are you located, are you willing to work remotely on EST time, and occasionally work in-person?
• The workload for this role may not fit a standard 9-5. Will that work for you?
• If you are currently holding a contractor CAC that was not issued by DHA, it is a requirement for that CAC to be revoked before your start date (please acknowledge).