Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS!
In this role, the
Retail Operations Associate will be responsible for overseeing day-to-day operational effectiveness of the US retail stores, as well as implementing the operations strategy by collaborating with Retail Executives and in-store management teams.
What you can expect:
Responsibilities include, but not limited to the following:
- Prepare Monday Business Review Reporting for Weekly Morning Meetings
- Prepare Trade Notes for Monday Business Review Meetings and Adhoc reporting as needed
- Prepare Trade Notes for Macy’s Tuesday Business Review Meetings and Adhoc reporting as needed
- Attend Regional Manager Calls to provide operational updates
- Facilitate ongoing communication with various departments and store teams to gain a thorough understanding of operational procedures to ensure relevant information is incorporated into company policy and procedures
- Act as a resource and subject matter expert on operational policy and procedures to ensure consistent and appropriate interpretation and application
- Process Retail Invoices as needed
- Audit StorIQ weekly and provide feedback to the Regional and Store Teams
- Rollout out StorIQ store visit reports and software in addition to other key reporting tools
- Key User for SiAM Profiler- update data as needed
- Partner with IT to rectify open issues
- Support local Model Store by ensuring Model Understock & BOH are implemented and updated
- Collaborate on Store Operations initiatives and projects
- Assist with store & shop openings, remodels and renovations
- Assist with the development of local best practices and policies
- Manage Company Phone List updates and changes
- Partnership in Maintenance of SAP Store Locator Master Data, Debitor Tool
- Local adaptation of all forms and store guides such as Operations Guides, manuals, templates, etc.
- Create weekly Newsletter for Store Teams highlighting all tasks and directives for the week
- Other projects and ad hoc requests as assigned to support the business
- Ability to multi-task several concurrent requests, quickly assemble data and generate impactful insights in a fast-paced environment
- Cultivate a strong partnership with 3rd party vendors and maintain ecomm store ordering platforms
- Ensure all supplies are readily in stock for store teams to order
- Liaison between vendor partners and store teams on pending orders and platform maintenance
- Assist in annual Retail Conference planning
- Run necessary reports for quarterly Retail Meetings
- Some travel may be required
Your profile:
- Bachelor's degree or equivalent experience
- 2-3 years of increasingly responsible retail experience
- Familiarity with Retail Operations
- Excellent computer skills with an emphasis on Microsoft Excel, Proficient in Word, and Power Point
- Ability to communicate effectively with various team members and cross functional teams
- Ability to work in a fast-paced, dynamic environment
- General comfort level with public speaking and conducting presentations to retail executives in a clear, logical manner
- Proven track record of managing projects independently, self-motivated
- Effective written and verbal communication skills
- Excellent organizational, analytical skills
- Independent, self-motivated, detail-oriented with a high degree of accuracy
- Strong business acumen and interpersonal skills
- Entrepreneurial spirit
- Critical thinking and problem-solving skills
- Planning and organizing
- Decision-making
- Persuasiveness
- Teamwork
- Negotiation
- Conflict management
- Adaptability
- High level of taste and sophistication consistent with the HUGO BOSS lifestyle philosophy
Your benefits:
HUGO BOSS offers a comprehensive benefits package which includes: - Hybrid Working Model
- Flexible Commuting
- Flexible Fridays & Summer Fridays
- Paid Parental Leave for FT employees
- 21 paid days off (pro-rated based on first year of employment) plus your Birthday off
- Generous Employee Discount Program
- Medical, Dental, Vision Benefits with Health Saving Account (HSA) option
- SHIP (Share Investment Program)
- Offers eligible employees the opportunity to become a co-owner and acquire shares in HUGO BOSS AG at special SHIP conditions.
- 401(K) with company match
- Flex Spending Account (FSA)
- Commuter Benefits (Pre-tax)
- Voluntary Benefits and Critical Illness
- Company sponsored Life and Disability benefits
- Employee Assistance Program (EAP)
- Discounts for auto/home/pet insurance
The expected base salary range for this position is from $55,000 - $60,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
