Library Support Assistant

The Role

The Library Support Assistant plans, organizes, and oversees the acquisition of all physical and electronic materials for the library system. Â

The ideal candidate for the role will have

One year of college level coursework in library technology or a related field and one year of experience in a library system or procurement.

Benefits

The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment. You can review theFY24 Benefits Guide or visit the City of Glendale's Benefits page for more information.Holiday, Vacation, and Sick Leave:

Regular Status Position's Offer

• The City of Glendale observes 10.5 holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays.
• Vacation leave accrues at 5.33 hours per pay period (138 hours per year), and increases to 6.12 hours after 5 years, and to 7.6 hours after 10 years of service.
• Sick leave accrues at 4.4 hours per pay period (114 hours per year).
  
  

Retirement

• This position participates in the Arizona State Retirement System (ASRS).
• Contribution is mandatory, and the current contribution rate is 12.27%.
• Processes purchase requests for library materials determining most appropriate method and source.
• Ensures compliance with City procurement policies and contractual terms and conditions when ordering and making payment decisions.
• Establishes priorities and coordinates duties within the acquisition workflow.
• Ensures all library materials are ordered and paid for in a timely and accurate manner with a high degree of attention to detail.
• Enters all book and media orders in ILS allowing staff and library users the ability to view status of ordered materials at any point in the process.
• Verifies funding and collection coding when processing orders.
• Resolves issues involving defective or damaged items.
• Utilizes EDI within ILS to facilitate electronic ordering, confirmation, and invoicing.
• Receives all incoming materials shipments, verifies accuracy, and ensures timely deployment of new materials for the Library system.
• Manages vendor performance related to shelf-ready processing.
• Sorts and distributes all incoming mail and deliveries.
• Processes invoices and payables, itemizing invoices for accuracy.
• Enters requisitions and Purchase Order change orders.
• Assists in the Library materials inventory and asset disposal processes.
• Develops, implements, and evaluates unit policies and procedures.
• Prepares library system management reports, analyses, and projections.
• Plans for the delivery and storage of materials and supplies.
• Performs other related duties as assigned.
  
  

One year of college level coursework in library technology or a related field and one year of experience in a library system or procurement.

Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education. Â

Knowledge of

• Library policies, procedures, and operations
• Automated systems for library operations
• Federal laws and regulations concerning the collection of debts
  
  

Ability to

• Assist with training and developing employees and volunteers in an effective manner
• Communicate effectively verbally and in writing
• Perform research, evaluate findings, develop recommendations, and prepare reports
• Resolve patron complaints and problems effectively
• Evaluate operational procedures, systems, and problems; recommend and implement changes
• Establish and maintain effective working relationships with city staff and the general public
  
  

Special Requirements

• May be required to work evenings, weekends, and holidays.
  
  

Success Factor Classification Level - Foundational

To view the success factor definitions please click here.(If needed, click here to download PDF reader). Â

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.Frequently lifts or moves library books. Library setting.