Quatrro Business Support Services is seeking a hands-on HR Generalist to join our mission-driven team in our nonprofit division. This dynamic role spans the full spectrum of HR functions, from talent acquisition and retention to compensation, benefits, and compliance. We're looking for a proactive professional ready to dive into performance management, employee relations, and HR development while maintaining data integrity in our HRIS. As a key advocate for both client management and employees, you'll interpret policies, administer programs, and provide creative solutions. This is a client-facing role in which you will be required to build and maintain close working relationships with multiple Quatrro clients and serve as the subject matter expert in all things HR.
This hybrid position requires client site visits and onsite support in the Chicagoland area 3-4 days/week. Reliable transportation to client sites in both downtown Chicago and the North/Northwest suburbs is required. If you're passionate about delivering comprehensive HR solutions and making a real difference in a fast-paced, nonprofit environment, we want to hear from you!
Key Responsibilities:
- Partner with junior generalists, managers, and directors to execute client workflows, deliverables, and policies
- Lead full-cycle recruitment efforts, collaborating with our talent acquisition team to attract top talent
- Provide expert guidance on employees' life cycles, from onboarding to career development and beyond
- Manage and optimize HR processes, including performance management, leave of absence, and workers' compensation
- Serve as a trusted advisor to employees and management on HR policies and best practices
- Conduct investigations and resolve complex workplace issues with professionalism and confidentiality
Qualifications:
- Bachelor's Degree in Human Resources, Business, or a related field
- 4+ years of progressive HR experience, with demonstratedsuccess inall areas ofemployee relations (i.e. hiring practices, training and onboarding, development, mediation, investigations, benefits enrollment, etc.)
- Strong knowledge of HR principles, employment law, and HRIS systems, including workers' compensation and risk management
- Excellent communication and interpersonal skills
- Advanced problem-solving and conflict-resolution abilities
- Proficiency in MS Office, with advanced Excel skills
- Experience with project management tools and applicant tracking systems
- Ability to build strong relationships across all levels of the organization, as well as with multiple clients
- Adaptability to handle the evolving needs of a dynamic workforce
- Strategic thinking with a focus on continuous improvement
- Passion for creating an exceptional employee experience
Nice to have:
- SHRM, HRCI, or similarprofessional HR certification
- Experience developing and implementing DEI initiatives
- Previous experience with a nonprofit organizationand/or knowledge of the health and human servicessector
The anticipated pay range for this position is $65k-$80k per year.
About Quatrro:
Quatrro is a technology-enabled, cloud-based outsourcing firm to small, mid, and large enterprises across industries that’s changing the way companies think about finance, accounting, and technology services. We provide world-class teams combined with highly personal service and a portal that lets you see and manage everything online. With smarter systems and over 2,200 specialists in fields ranging from finance to technology services, Quatrro helps you see further, scale smarter, and stand stronger. And that’s why we consistently achieve high customer and employee satisfaction ratings. Quatrro: Get More to Go On.
Quatrro Business Support Services is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law.
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