Communications Coordinator

Dynamic Communications Coordinator Wanted: Help Shape Our Story and Engage our teams!

Be a part of the largest franchise organization of Taco Bell in the world, as well as other amazing food Brands. The Communications Coordinator plays a pivotal role in the success of DRG. This creative individual will manage the end-to-end process of engaging content for DRG. This articulate individual will be responsible for ensuring consistent, clear messaging across a variety of channels to reach our employee population, our guests and our raving fans! Additionally, this individual will have the opportunity to assist with live events and perform various administrative tasks supporting the organization’s communication functions.

MAJOR RESPONSIBILITIES:

• Support the Communications Manager in managing the DRG Studios video initiative, including scriptwriting, scheduling, filming, editing, and posting videos. Will manage the production schedule and brainstorm concepts in addition to the weekly newsletter video.
• Help build comprehensive communication plans.
• Develop communication strategies for new tool rollouts, collaborating with key stakeholders to determine the most relevant messages for employees.
• Build inter-departmental relationships and manage surveys/polls to gather employee data and feedback to ensure we are capturing all audiences as well as department feedback.
• Continues to seek creative ways to reinforce tools throughout the year.
• Create branding, logos, and messaging for new tools and initiatives, ensuring content resonates with DRG employees from the moment the tool is introduced.
• Play a key role in the ongoing success of DRG campaigns, analyzing user feedback and making improvements to enhance the employee experience.
• Partner with Benefits to drive ongoing engagement with the DRG Cares program, including managing employee incentives and prize giveaways related to donations.
• Proactively identify and promote employee stories and achievements within newsletters, blog posts, and social media channels to foster a sense of community and recognition.
• Assist with various aspects of planning and coordinating DRG annual events, including content development, presentations, and logistical support.
• Demonstrate expertise in video editing and proficiency with TikTok to produce engaging, concise videos featuring leadership and employees for internal communications, aimed at fostering unity across DRG.
• Assists in the creation and distribution of memos, press releases, newsletters, marketing collateral, or other communication documents.
• Collects final communications and inserts copies into approved formats, files, or documents.
• Distributes communications as directed and maintains records of delivery, receipt, or acknowledgement.

LEADERSHIP BEHAVIORS:

• Creativity - Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Innovation Management - Is good at bringing the creative ideas of others to market; has sound judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace.
• Time Management - Uses their time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend a broader range of activities.
• Written Communications - Can write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
• Interpersonal Savvy - Relates well to all kinds of people, including those inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

MINIMUM QUALIFICATIONS:

• Proficiency in video editing and content creation for social media platforms.
• Strong interpersonal communication skills, with the ability to collaborate across departments.
• Ability to speak on camera and produce engaging content for internal audiences.
• Skilled in design (creating branding materials, visuals, etc.) and video production.
• Skillful in Microsoft Office, and other communication tools.
• Strong organizational and time management skills, with the ability to manage multiple projects and meet deadlines.
• Excellent written and oral communication skills.
• 2 to 4 years of experience in related field.

EDUCATIONAL REQUIREMENTS:

• High School Diploma or Equivalent
• Bachelor's degree in communications, journalism, marketing, or a related field preferred

ABOUT: Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012, has since grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada 3 November 2024 along with Arby’s restaurants in Alaska, California, and Nevada. We have more than 9,000 team members and continue to grow every day!

DISCLAIMER: You are applying to Diversified Restaurant Group, a franchisee of Taco Bell and Arby’s Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.