Receptionist/Data Entry Specialist

Job Announcement

Champions In Service Data Entry Receptionist

Date: March 24, 2025

Agency : Champions In Service

Role: Full-Time Data Entry Receptionist

Hourly Rate: $24.52 to $25.00

Opening Date: March 24, 2025

Closing Date: Until filled

Open Positions: 1

Summary Statement

A dedicated and efficient Data Entry Receptionist responsible for supporting various CIS programs through accurate and timely data entry. Skilled in managing reception duties, handling phone calls, scheduling appointments, and providing exceptional customer service. Proficient in maintaining and updating program data, ensuring smooth office operations, and offering administrative support across multiple programs. Known for attention to detail, organizational skills, and the ability to thrive in a fast paced environment while prioritizing tasks effectively.

Duties And Responsibilities

• Responsible for reception area and will be required to perform all day-to-day responsibilities for the following: Must be able to open facility at 9:00am and close facility at 5:00pm.
• Must be able to open large metal gate and must be able to work SATURDAYS as needed.
• Responsible for making requested phone calls and appointments, give or take accurate names, phone/fax numbers, annotate and forward legibly written messages, as well as maintain Monthly newsletter with CIS information.
• Responsible for sending and distributing all incoming facsimiles.
• Will greet, meet and provide intake documentation, as required by individual programs in a calm, consistent temperament and professional manner.
• At all times the receptionist shall serve as an agent for Champions In Service and will intervene as needed in encouraging youth and their family to establish themselves as socially positive members in their community
• Carry out the day-to-day administration.
• Knowledge of all CIS system services, contracted providers, partners and approved vendors in the community and available community resources.
• Able to handle sensitive materials and perform confidential duties.
• Enter participant data into various multi-platform databases in a timely manner.
• Referrals screening, tracking via excel sheet.
• Data collection, generate reports, maintain participant active/inactive spreadsheet and other duties as needed.
• Ability to deal with the public in a pleasant, positive, professional manner.
• Show initiative, display excellent accuracy and attention to detail.
• Responsible for the front desk main voice mail system.
• Coordinate and maintain staff directory information.
• Answer and liaise all queries, by referring them to the proper programs and/or program personnel.
• Perform clerical support duties as requested.
• Prepare, organize and distribute memorandums as requested.
• Distribute individual documents as requested.
• Inform participants with a complete overview of the processes and procedures of CIS programs.
• Punctuality, reliable and good time management skills.
• Coordinate office maintenance repairs and office maintenance supplies on an as needed basis.
• Check in clients for Tattoo Removal on Tattoo Removal Service Date and administering numbing crème on removal participants.
• Schedule Tattoo Removal clients on an as needed basis, coordinate and assist Tattoo Removal clients in completing consent forms for Tattoo Removal.
• Coordinate office maintenance repairs and office supplies on an as need basis
  
  

Qualifications

• Education and Experience: High School Diploma or Equivalent. 1-2 years of related experience.
• Legal Eligibility: Permanent resident or US citizen with proof of work eligibility.
• Adaptability and Professionalism: the ability to handle very high levels of inquiries to various programs.
• CIS requires a lively, enthusiastic person who can cope under pressure to work in a busy office environment.
• Proficient in Computer and Data Systems: Comfortable with basic computer operations including data entry and general software navigation.
• Bilingual in Spanish is preferred.
• Successful completion of a TB test upon hire.