Senior Manager, Corporate Communications

Description

WHO WE ARE

The mission of the Los Angeles Tourism & Convention Board (Los Angeles Tourism) is to improve the quality of life for all Angelenos through the economic and community benefits of tourism. Representing over 1,000 local tourism-related businesses, Los Angeles Tourism is a non-profit organization responsible for promoting the City of Angels as one of the world’s premier travel destinations. Through its global brand marketing and sales efforts, Los Angeles Tourism works to inspire visitors to immerse themselves in the kinds of unscripted moments and meaningful experiences that can only happen in LA.

THE OPPORTUNITY

We are seeking a dynamic and driven Senior Manager, Corporate Communications to join our team. In partnership with the Director, Corporate Communications, this role is responsible for developing and leading impactful corporate communication strategies that align with organizational goals and engage key stakeholders. The ideal candidate will own the planning and execution of newsletters, industry relations communications, and thought leadership content, while providing strategic oversight for high-profile initiatives like convention and destination sales PR efforts. The position requires a strong focus on collaborating across departments, shaping organizational messaging, and driving meaningful audience engagement.

What You Will Do

• Newsletter Management and Execution: Fully responsible for the planning, content development, and production of Member, Travel Trade, and Tourism Marketing District (TMD) newsletters. Independently collaborates with various departments to gather relevant content and ensure timely delivery. Apply strategic thinking and project management skills to own the editorial calendar, oversee the distribution process, and analyze performance metrics to optimize audience engagement. Ensure messaging consistency and adherence to brand voice across all newsletter communications. Experience with ActOn and Simpleview is a plus. (45%)
• Industry Relations Communications: Under the leadership of the Chief Industry Relations Officer, this position will be fully responsible for communications with key industry stakeholders, including local businesses, government officials, and tourism partners. The position will need to maintain relationships, draft and distribute updates, and provide communication support for industry events and speaking engagements. Ensure messaging is aligned with Los Angeles Tourism's objectives while maintaining consistent and on-brand communications. (25%)
• Convention and Destination Sales PR/Communications: Oversee PR and communications efforts for Citywide Convention Sales and Destination Sales, including developing messaging, drafting press releases, and reviewing advertorial content. Act as a traffic manager for content and lead collaborative efforts with the Sales team to develop targeted PR strategies and monitor industry trends to inform ongoing communication efforts. (15%)
• Thought Leadership and Business Plan Support: Uses strategic thinking and project management to develop thought leadership content, including speeches, presentations, and bylined articles. Supports the execution of the annual business plan by aligning communication initiatives with organizational goals. Collaborate across departments to ensure strategic alignment and deliver high-impact communications that support LA Tourism's business objectives. (10%)
• Perform other duties as assigned. (5%)
  
  

Some Other Things You May Do

• Act as a key point of contact for media inquiries, ensuring consistent and accurate messaging when representing LA Tourism.
• Lead bi-monthly Content Strategy and Brainstorms with internal teams to review and refine content strategies.
• Assist in the preparation of presentations, executive briefings, and talking points for high-level meetings and public appearances.
• Conduct quarterly analysis of newsletter performance metrics to ensure continued audience engagement and identify areas for improvement.
• Manage project timelines and resources, ensuring all communication initiatives are delivered on time.
  
  

What You’ll Need To Succeed

• A minimum of 3-5 years relevant experience required.
• 3+ years of writing experience, ideally in a role that involved tailoring messages for various audiences.
• Must be willing to partake in a comprehensive background check including a drug test in accordance with applicable laws.
• Candidates must have prior experience working full-time with a PR agency or in-house on a public relations/communications team.
• Strong writing and proofreading skills.
• Must be proficient in MS Office (Word, Excel, PowerPoint).
• Excellent verbal interpersonal communication skills.
• Dependable, great attitude, highly motivated, and a team player.
• Possess strong organizational skills and attention to detail.
• Ability to multi-task and meet multiple deadlines.
• Ability to communicate effectively across various departments.
• Ability to work in a changing environment.
  
  

NICE TO HAVES

• Bachelor’s degree with a concentration in Communications, Public Relations, Journalism, Marketing, or Tourism and Hospitality Management preferred.
• Prior travel, tourism or hospitality industry experience is preferred.
• Experience with ActOn and Simpleview.
  
  

Compensation Range

Exact compensation may vary based on skills and experience.

$80,000 - $95,000

Bonus Eligible

What’s In It For You

At Los Angeles Tourism, we believe your best work happens when you have the tools to stay healthy, enjoy the present moment, save for your future, and look forward to coming into work. That’s why we’re committed to providing a competitive and comprehensive benefits program.

• Hybrid work environment
• Remote Monday and Friday
• DTLA Tuesday through Thursday
• Company paid parking in DTLA
• Early Friday’s – our office closes every Friday at 2:30 pm
• Holiday Office Closure (December 24th – January 1st)
• 15 Paid Company Holidays
• Paid Vacation Time
• Paid Sick Time
• Paid Floating Holidays
• Paid Family Leave
• Comprehensive health insurance (both PPO and HMO plans available)
• Dental and vision plans (100% employer paid for some elections)
• Pet insurance
• Employer-paid life insurance, AD&D, short-term disability, and long-term disability, Aflac
• Employee Assistance Program
• Flexible Spending Account (Healthcare & Dependent Care)
• 401(k) Retirement Savings Plan with up to 6% match that vests immediately
• 401(k) match for qualified student loan payments
• Employee referral program
• Monthly internet and phone stipend
  
  

Los Angeles Tourism & Convention Board reserves the right to modify the benefit plans and employee services at any time, with or without notice.

Physical Requirements – Essential Physical Tasks

The physical demands are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, move. The employee must occasionally lift, carry, pull, push, transport and/or move up to 40 pounds. Ascends and/or descends stairs. Specific vision abilities required by this job include color vision. Requires prolonged sitting, driving, some bending, some twisting neck and body, some stooping and stretching/reaching (up, down, out), requires grasping, feeling, and detecting, requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, fax machine, telephone, calculator, projector, screen for presentations, and other office equipment on a repetitive basis. Requires normal range of hearing, talking, and eyesight to record, prepare and communicate appropriate reports and information.

• Reliable transportation.
  
  

Mandatory Vaccine Requirement: Los Angeles Tourism continues to prioritize the health and safety of our workforce. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that members of our team be fully vaccinated as a condition of employment. For individuals with medical conditions or sincerely held religious beliefs that prevent vaccination, the Company will consider requests for reasonable accommodation consistent with our policy and applicable law.

EEO & DIVERSITY

Los Angeles Tourism and Convention Board is an equal employment opportunity employer. We pride ourselves on welcoming applicants from all backgrounds regardless of race, color, sex, religion, national origin, ancestry, sexual orientation, age, physical or mental disability, medical condition, pregnancy, gender identity, marital status, military or veteran status or any other basis protected by applicable federal, state, or local laws. We’re determined to build a workplace based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Los Angeles Tourism.