Senior Manager, Internal Communications

Description

Total Wine & More is seeking an experienced Senior Manager, Internal Communications to join our growing Store Operations team in our Bethesda, MD office. The individual will manage all aspects of the internal communications team. You will manage internal, external, and crisis communication as well as support executive leadership with content creating for speaking engagements and presentations. This position will oversee internal communication channels, including internal SharePoint sites, digital screens and email communication. This role will be managing various internal meetings such as leadership meetings and the company’s annual meeting. You will report to the VP of Training, Events & Communications.

You will

• Manage a comprehensive and consistent internal communication strategy that aligns with organizational objectives and engages team members
• Communicate effectively through various mediums and customizes content to reach different audiences; leverages innovation to try new tools and ways to connect our team with our leaders and business goals
• Manage first-hand the creation on various content with a strong focus on using PowerPoint as a communication vehicle
• Build strong relationships with internal stakeholders to understand communication needs and tailor accordingly
• Supervise communication professionals and their efforts to maintain and enhance internal channels (e.g., SharePoint sites, Digital Screens, weekly digital newsletter, content calendar)
• Work closely with senior leadership to craft key messages and announcements
• Create compelling content for internal communication channels, including emails, video messages, and a multitude of presentations for executive meetings utilizing various mediums and design platforms
• Lead the development and execution of quarterly leadership meetings, including quarterly business updates and the company’s annual meeting
• Design and execute executive communication strategy for CEO and other C-suite executives that aligns with business strategy and messaging directives
  
  

You will come with

• Bachelor's Degree in English, Journalism or similar study
• Proven experience (7+ years) in corporate / internal communications
• Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences and channels
• Strong leadership skills, with experience in leading and developing teams
• Strong project management and organizational skills
• A strategic thinker who can align communication efforts with overall business goals and adapt to evolving organizational needs
• Proficiency in using communication tools and platforms, including SharePoint, Microsoft collaboration tools, and multimedia software
• Working knowledge of design concepts (basic experience with Canva, Adobe Creative Suite, etc.)
• Ability to problem-solve and execute deliverables within dynamic, fast-paced timelines
  
  

We offer

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development & product training
• Consumer classes
• & More!
  
  

Grow with us

Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-Us/Careers!

Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. The exempt compensation range for this position is $119,250 to $204,400. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience.

Total Wine & More is an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.