Site: Mass General Brigham Incorporated
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
Internship Summary:
- Support Digital Excellence project & program management
- Participate and document project requirements and deadlines
- Assist in coordination of monthly Digital Work & Learn Day seminars
- Work with communication experts to support projects, including website updates, monthly newsletter, and media articles
- Conducts analysis on Digital culture and engagement data sets to identify key themes, metrics, learnings, and recommendations
- Take notes and minutes during meetings
- Shadow multiple positions within team and train in a variety of tasks
- Performs other duties as assigned
Qualifications
Role/Responsibilities
- Support Digital Excellence project & program management
- Participate and document project requirements and deadlines
- Assist in coordination of monthly Digital Work & Learn Day seminars
- Work with communication experts to support projects, including website updates, monthly newsletter, and media articles
- Conducts analysis on Digital culture and engagement data sets to identify key themes, metrics, learnings, and recommendations
- Take notes and minutes during meetings
- Shadow multiple positions within team and train in a variety of tasks
- Assist in planning MGB Partners' Day to gain exposure to cross-functional collaboration.
- Shadow project managers to learn about project timelines, deliverables, and client expectations.
- Support project execution, ensuring timely completion and adherence to best practices.
- Contribute to the planning and coordination of projects, gaining hands-on experience in project management.
- Track project progress, manage resources, and assist in risk mitigation.
- Provide meeting support by preparing materials, taking notes, and ensuring follow-up actions.
- Collaborate on assessing operational workflows and suggesting process improvements.
- Assist in creating and executing operational plans aligned with organizational goals.
- Contribute to strategic decision-making through data analysis and identifying growth opportunities.
- Participate in designing operational frameworks and managing resources, timelines, and budgets.
- Help with project prioritization, resource allocation, and risk management in strategy sessions.
- Monitor and evaluate strategic initiatives and operations for optimization.
- Support the development of presentations and reports on operational performance and strategy progress.
- Gain exposure to performance metrics and KPIs for measuring success.
- Performs other duties as assigned
Skills & Abilities
- Excellent organizational skills and attention to detail
- Ability to problem solve and troubleshoot
- Strong oral and written communication skills
- High degree of initiative and enthusiasm for learning new technology concepts and working with new tools and sources of information.
- Strong PC / Microsoft application skills including Word, Advanced Excel, PowerPoint, and Outlook.
- Comfortable with data and analysis
Education
- Enrolled in undergraduate degree coursework
Knowledge, Skills And Abilities
- Must be reliable and punctual.
- Excellent management skills.
- Exceptional verbal and written communication skills.
- Ability to take and follow direction.
- Willingness to learn.
Schedule Requirements
- This internship will be June 2nd - August 8th 2025.
- M-F Hybrid role includes onsite at MGB local sites and Assembly Row.
- Remote Working days require stable, quiet, secure working area that is HIPAA compliant
- Onsite events are planned ahead, working days onsite weekly vary for department needs, must be flexible.
Additional Job Details (if Applicable)
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Day (United States of America)
EEO Statement
Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
