Communications Specialist

LocationNY - NEW YORK CITY

Join ActionLink as a creative Communications Specialist and elevate our brand!

ActionLink is a part of Acosta Group - a collective of the industry's most trusted retail marketing agencies reimagining the way people connect with brands at every point in their shopping journey. Since 1996, ActionLink has partnered with leading consumer product companies, retailers, and global technology manufacturers to deliver skilled merchandising services, strategic sales campaigns, and customized product training initiatives. Our dynamic team of more than 1,600 tactical experts create exceptional shopping experiences, guiding shoppers to purchase world-class brands that improve lives. We thrive on even the most intricate retail business challenges, providing expertise, talent, and technology to get the job done.

The Full Time Communications Specialist will play a crucial role in amplifying our strategic business initiatives through diverse communication channels. This position is key to fostering organizational growth and strengthening connections with both our internal and external stakeholders. Working closely with the Training Team and company leaders, this individual will craft compelling communication campaigns that inform, engage, and inspire, all while embodying our employment and corporate brand.

Join us and be a key player in shaping how we connect, communicate, and improve our workforce!

What We Offer

• $58,000 - $62,000 annual salary range
• Fully Remote
• Medical, dental, vision, life, and prescription insurance plans
• Laptop plus monthly internet/phone stipend
• W2 employment with biweekly pay schedule & direct deposit
• Paid vacation & sick time
• Paid holidays
• 401(k) option with employer match
  
  

Duties

• Create and implement strategic communication plans for key business initiatives and other projects
• Identify, write, review, and edit content to ensure compliance with established brand and style guidelines
• Update and maintain oversight of an annual content and project calendar, ensuring timely execution and follow up communications for all projects
• Support the change management process by communicating to build awareness, foster understanding, and result in associates taking the desired action for key initiatives
• Support initiatives that require communications for sensitive topics and/or topics that are highly confidential in nature
• Develop content to be shared across internal and external communications channels
• Manage and produce company newsletter
• Provide strategic communications counsel to stakeholders across the company
• Support the department's editorial process
• Analyze and measure the effectiveness of communications to demonstrate return on investment (ROI)
• Coordinate with external communications team as needed to execute integrated communications
• Perform other duties as required and/or assigned by the Training Director
  
  

Qualifications

• Associate degree preferred, or equivalent in a related area such as journalism, communications, public relations, or integrated communications
• 2-5 years of experience working in a related field, preferably in a corporate communications or public relations agency environment with constituents in multiple locations
• Experience with Adobe Creative Cloud Suite (Illustrator, InDesign, Photoshop, Premiere, After Effects, etc.)
• Understands professional communication standards, including writing style guides and corporate communication best practices
• Retail and/or consumer technology industry experience is a plus
• Superior writing and editing skills
• Able to take initiative to help push internal communication tools to the next level of effectiveness
• Ability to lead and guide the work of others, including people who work in other departments
• Ability to adapt at dealing with ambiguous situations
• Strong project management skills and self-starter who can work independently
• Experience in and knowledge of content management systems
• Hands-on development of content strategy and execution
• Media relations experience, including pitching stories
• Proficient in social media content and monitoring
• Experience executing video and other technology in innovative ways
• Utmost attention to detail and excellent organizational skills
• Ability to simultaneously balance multiple projects with competing priorities while working in a deadline-driven environment
• Creativity and innovation competencies
• Proven team player with interpersonal skills
• Proficiency in SharePoint and the entire Microsoft Office Suite
  
  

Physical Requirements

• Home office space with high-speed internet connectivity is required
• Must be mobile and able to sit and/or stand for minimum four (4) hours
• Must have the ability to use a computer, keyboard, mouse, phone and other standard office equipment
  
  

Equal Opportunity Employer