WATCH seeks a Program Manager for an Adult Education Program, currently serving 250 learners per year. WATCH offers beginner, intermediate, and advanced level English classes, and GED and Citizenship preparation classes.

Job Summary

WATCH’s Adult Education Manager coordinates the Adult Education Program: teach; develop curricula; recruit, train, and support teachers and aides; register, test, and track the progress of students.

Location: Waltham, MA

The schedule requires being on location during English class hours (Mondays and Wednesdays, 10:00 – 12:00 am and 6:00 –8:00 pm; and Tuesdays and Thursdays 6:00 – 8:00 pm, five hours per week for student intake and teacher training, and one hour per week for Citizenship class. This position does not include teaching, except occasional substituting.

Job Responsibilities

Classroom Program Management: ESL, GED, Citizenship (20 hours/week)

Registration: Manage intake of new students, including testing, class placement, registration, and entry in Salesforce.

Classes: Provide onsite support during class time, substitute teach when necessary, and assist volunteer teachers as needed.

Curriculum management: Oversee development, organization, and use of curriculum for classes.

Safety: Implement standards of practice for the classroom to ensure a safe learning environment.

Assessment: Administer testing for level of proficiency of students at beginning and end of each semester, and record in Salesforce. Distribute and record student and volunteer evaluation forms at the end of each semester.

Student goal setting: Facilitate students setting goals each semester and reviewing goals at the end of the semester.

Volunteer Management (10 hours/week)

Onboard new volunteers: Respond to volunteer inquiries, meet with new volunteers, determine fit for the program, sign onboarding documents, and assign roles in classes.

Volunteer/Intern scheduling: Coordinate volunteer/intern schedules for all class times.

Ongoing supervision and support: Provide volunteers with ongoing training, support, materials, and feedback.

Coordination With Other Staff (2 Hours/week)

Volunteers: Work with WATCH’s Intern and Volunteer Coordinator to identify volunteer needs for the department and respond to potential volunteers to connect them to the program.

Marketing: Share information with WATCH marketing department to advertise classes each semester.

Program Staff: Incorporate information on other WATCH programs into the curriculum, such as tenant rights, financial management, and job-related skills.

Administrative/General Tasks (5 hours/week)

Newsletter: Write articles about the Adult Education Program and provide photos for the WATCH Annual Newsletter..

Staff Meetings: Attend and actively participate in twice-a-month staff meetings.

Events: Attend and assist with planning and implementation of organization-wide events, once or twice a year.

Leadership Development: Help identify potential new members for the Board of Directors and identify and coach student speakers for annual event.

Evaluation: Check in with Supervisor once a month and as needed.

Qualified Applicants Will Have

At least three years experience in adult education in community-based settings;
Experience developing and teaching learner-centered curriculum for non-native English speakers;
Experience managing paid and/or volunteer teachers and tutors;
Knowledge of ESL level testing to establish classroom placement and pre- and post-semester progress;
Experience with Salesforce, or other CRM for managing student intakes and volunteers.
Legal status to work in the US without requirement of an employer sponsored visa.
Spanish, French or Haitian Creole language proficiency is a plus.

Salary/Benefits: The starting salary for this position is $55,000/year. This is a full-time position with benefits:

Paid vacation starting at 3 weeks per year, plus the week between Christmas and New Year’s off. Paid vacation increases to 5 weeks per year with seniority.
Individual health and dental insurance, paid at 80% or reimbursed.
Paid sick time starting at 80 hours per year.
Employer contribution to 403b of at least 3% of salary per year.
12 paid holidays and 2 personal days per year.
Option of working some hours from home, with flexible scheduling.
Annual cost of living pay increase of at least 3%.

About WATCH: WATCH is a nonprofit organization whose mission is to work towards a more just community in the Waltham area by promoting affordable housing, providing adult education and leadership development, and empowering underrepresented residents through civic engagement.

WATCH values a diverse workforce that reflects our community and encourages People of Color, LGTBQIA+, neurodiverse, differently abled and veterans to apply. In reviewing applicants, WATCH considers life experience, community involvement, and skills developed in non-related fields. WATCH actively pursues policies that promote diversity, equity and inclusion especially in regards to race, age, financial status, gender and gender identification, national origin, disability, sexual orientation and religion.

To apply: Please send a resume and cover letter which outlines qualifications to Brianna Polanco Smith at brianna@watchcdc.org with "JOB APPLICATION: Program Manager" in the subject line. Applications will be reviewed on a rolling basis until filled.

WATCH CDC

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Adult Education Program Manager