Company Description

Spikes and Seams is a female & family owned sleepwear label celebrated for our original design patterns, premium fabrics, and thoughtfully crafted details. From shorts sets, pants sets, even to our fringe colleciton, our pieces offer the perfect mix of luxury and comfort.

Role Description

This is a contract hybrid role (based in the NW suburbs of Chicago) with a commision add-on, for a Wholesale Assistant.

Your responsibilities will be to:

* Identify and approach new retailer accounts (brick & mortar plus online stores)

* Be informed & knowledgeable on our brand and products extensively

* Set up multiple lead captures for wholesale accounts

* Manage the Mailchimp wholesale newsletter promoting new arrivals & promotions

* Be creative & have fun with graphics & branding!

* Follow up on leads via phone and email

* Send out promotional catalogues via mail

* Manage retailer relationships & customer service inquiries

* Receive and relay feedback on products & orders from accounts

* Track growth and analyze sales performance

* Analyze traffic of lead capture

* Record & present key wholesale order & item metrics

You'll be meeting with the brand owners weekly/biweekly to go over your progress, your marketing performance, newsletter updates, new drops, relay any questions & feedback, and to bounce ideas off each other!

Qualifications

Experience in wholesale operations, inventory management, and customer service, and sales
Strong organizational and communication skills
Proficiency in Microsoft Excel, Word, and other relevant software
Ability to work independently and remotely
Attention to detail and accuracy in order processing
Knowledge of fashion industry trends and retail market dynamics
Knowledge of software like Mailchimp & Planoly are a bonus
Bachelor's degree in Business, Fashion Merchandising, or related field

Spikes and Seams

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Fashion Wholesale Assistant