ROOF ABOVE

Roof Above is NC’s most comprehensive homeless service provider. Our mission is to unite our community to end homelessness, one life at a time. Focusing on individuals experiencing homelessness, Roof Above offers everything from street outreach to shelter to Rapid Rehousing to Permanent Supportive Housing. Roof Above’s services and programs reach over 1,200 individuals every day across seven campuses in Charlotte (up to 14 campuses in COVID). Roof Above was born through the merger of Urban Ministry Center and Men’s Shelter of Charlotte in 2019.

Position Summary

The Communications Content Creator is responsible for developing a pipeline of stories to elevate the work and impact of Roof Above. The Communications Content Creator is responsible for amplifying Roof Above’s brand, shares organizational messaging and builds relationships with constituents (i.e. individuals we serve, staff, volunteers, donors). The Communications Content Creator is also responsible for creating, reviewing, and editing content which will be published on the company’s website, internal newsletters, and social media pages. The Communications Content Creator will be instrumental in developing donor communications for the annual True Blessings fundraising event.

Essential Functions

Collect stories for the organization including client, staff, volunteer, and donor stories
Interview and cull important information from individuals
Fulfill requests for a particular story (i.e. health care and homelessness, the importance of housing, volunteer satisfaction, etc.)
Attend events and provide a write-up/reporting for multiple platforms
Identify potential media to accompany stories
Take photographs and video with phone as needed
Write stories for weekly blogs
Serve as primary writer for seasonal newsletters
Key contributor for character driven social media posts
Identify stories for annual True Blessings event
Develop True Blessings donor communications
Draft donor communications – seasonal ask letters
Develop the bi-weekly internal newsletter the Roof Report
Provide copy editing support to the communications and philanthropy departments

Other Responsibilities

Participates in staff training and development activities as directed.
Attend In-service trainings and staff meetings
Performs other duties as directed by supervisor

Education, Experience And Skills Required

Bachelor's degree in communication, Journalism, English, Marketing, or related discipline. High School diploma or equivalent required.
Minimum of four years' experience in marketing, communications, writing and content development
Experienced copy writer/editor
Proficient in AP Style
Understanding of homeless issues especially those addressed by Roof Above
Knowledge of Roof Above programs and services
Comfortable in multiple settings
Experience with all stakeholders including staff, volunteers, donors, and clients
Excellent writing skills
Good (phone) photography skills

WORKING ENVIRONMENT

The Philanthropy Team’s offices are currently located at the Day Services Center.

Position requires evening and weekend work as needed.

Position has flexible work week hours. Individual can work on campus and remotely.

Our Values

Heart for the Work

We choose this work and embrace this place.
We practice radical compassion.
We each do our unique part to end homelessness.

Solution-Oriented

Grounding ourselves in what we know, we imagine what is possible.
We are intentional about getting the right people involved and we move towards effective action.
We are exhaustive in our search for solutions.

Bring Our Best

We practice self-care, self-awareness, and safety.
We recognize what we need to let go of to move forward.
We exercise diligence and grit.

Value Others

We honor the profound worth of each life and our work reflects it.
We meet people where they are and approach others with genuine curiosity.
We know we can’t do it alone. We are stronger and smarter together.

Roof Above is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Roof Above

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Part-Time Communications Content Creator