Position Name

Manager of Communications

Position Description

Restore is seeking a Communications Manager to contribute to the development and execution of our communications strategy.

About Restore NYC

Restore is a nonprofit organization that makes freedom real for survivors of trafficking in the United States. Our vision is a world free from trafficking and a life of hope, restoration, and flourishing for every survivor. Learn more about us on .

Our Values

We depend on God / We pursue impact / We execute with excellence / We care for each other / We can’t do it alone / The survivor drives our approach

Diversity & Inclusion: The Foundation to Making Freedom Real

Restore's mission is to make freedom real for survivors of trafficking in the United States. To do that, we desire a staff team representative of the survivors we serve — almost all of whom are Black, Latina, and/or immigrants. Applicants from underrepresented communities are strongly encouraged to apply. We welcome applicants who are survivors of trafficking, gender-based violence, intimate partner violence, and/or sexual assault.

About The Position

Reporting to the Chief Development Officer, the Manager of Communications will be a primary contributor to the overall development and execution of Restore’s communication strategy in connection with its content production, digital collateral, email marketing, social media, internal/external stakeholder communication, and brand maintenance.

Specific Responsibilities

Manage Digital Content, Social Media, Direct Mail, and Email Campaigns (35%)

Build, refine, and maximize communication initiatives, including email, direct mail, and social media posts that target specific audiences
Manage digital touchpoints for different audiences for fundraising campaigns, appeals, and newsletters in strategic alignment with the development team
Develop and manage communications calendar, create workflows for all digital content (e.g., create, edit, publish, update, and retire content)
Keep current with emerging social media and web communication platforms; develop new channels as needed; and proactively bring ideas and new opportunities for content, promotions, videos, blogs, etc., to the team
Track and measure Restore’s level of engagement and success with various audiences and platforms over time
Contract service providers with the necessary expertise to ensure timely and quality content

Branding, Writing, and Producing Development Material (35%)

Oversee and manage content to maintain branding and ensure a positive public image, protection of survivors, and positive perception of donor and partner community
Oversee development and execution, and work with appropriate team/contractors on creative projects–including digital design, video production, website management, and print materials
Manage copywriting and content production across platforms and mediums (newsletters, email marketing, video scripts, solicitations, donor reporting, social posts)
Write impact stories and create compelling narratives for development reports required by institutional donors, foundations, major donors, and any fundraising events (Gala, NYC Marathon, etc.)
Oversee and manage the development of Restore monthly subscriber emails as well as a newsletter or other reports that provide stories and requests for prayer and donations
Contract with service providers as necessary to ensure timely and high-quality materials

Assist Donor Acquisition and Movement (10%)

Develop, with the team, a donor communications strategy that encourages new donors to Restore and encourages higher levels of gifts and engagement of donors
Research donor interest and needs to ensure timely pivoting of communication approaches and forwarding of major donor requests to appropriate team members with the goal of improving donor response
Report quarterly and end-of-year on audience and donor engagement

Collaborative Projects (10%)

Contribute ideas and assist the staff with event planning and execution
Ensure the accuracy of partner and donor data within email service providers and databases
Provide assistance with outcomes reporting to key organizational stakeholders

Support Internal Communications (10%)

Support internal communications within the organization by speaking into strategy, enhancing clarity and effectiveness of internal communications channels, and developing messaging

Experience

Three years plus experience in nonproﬁt communications, journalism/editorial, professional agency, or other related areas
Experience overseeing projects eﬃciently and with minimal oversight; ability to take an idea from concept to completion
Degree in advertising, journalism, communications, English, or creative writing
Strong technical understanding of web analytics and the ability to pick up new monitoring and reporting tools quickly, a plus
Google Analytics experience a plus
Strong understanding of website technology, social and email marketing Squarespace and Mailchimp experience a plus
SEO knowledge a plus
Basic knowledge of Adobe InDesign or Illustrator a plus

Requirements

Affirm the and attend a Christian church
Strong communication and interpersonal skills
Understanding of donor-centric communications and storytelling
Clear and concise communication
Keen editorial eye and attention to detail
Deep commitment and personal accountability to results
Excellent team player who is able to achieve goals through collaboration. Adept at working with a variety of stakeholders that have diﬀerent priorities and timelines.
Deep commitment to the healing and well-being of survivors of traﬃcking

Compensation

The salary is $72,000.00.

Restore provides a comprehensive benefits package, including 401(k) matching, HSA/FSA, 15 vacation days, four spiritual retreat days, unlimited sick days, parental leave, a flex-time policy, major medical, vision, dental, and life and disability insurance, as well as commuter benefits.

Job Location

This job is based in New York City.

Equal Opportunity Employer

Restore provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Only candidates selected for interviews will be contacted.

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Manager of Communications

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