Description

Pay Range $32.00 - $37.71 Hourly (DOE)

Restoration Management Company expects each, and every employee to embrace and apply in their daily activities the following company CORE VALUES: Safety, Quality, Humility, Integrity, and Team Spirit. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management.

Job Summary

The Marketing Content Specialist at Restoration Management Company (RMC) is pivotal in enhancing our brand's reach and impact through the creation and execution of engaging content. This role merges creative content development with technical expertise in digital marketing platforms like Pardot to drive revenue, brand awareness, and customer engagement. With exceptional writing skills and a deep understanding of our target audience, the specialist will collaborate effectively with sales and marketing teams to optimize content across various channels. The ideal candidate will bring a passion for marketing trends and a proven ability to manage marketing technologies. Reporting to the Director of Marketing, this role is instrumental in advancing RMC’s strategic marketing goals.

Key Responsibilities

Core responsibilities for the position are as follows:

Content Creation and Strategic Communication:

- Client Communications: Develop and manage regular client email campaigns, ensuring content is timely, relevant, and strategically aligned with sales goals, especially during weather-related events.
- Internal Communications: Support with the monthly internal newsletter, fostering company culture and keeping staff informed and engaged.
- Case Studies: Create compelling case studies on restoration projects to support sales and marketing efforts, highlighting RMC’s expertise and success stories.

Digital Marketing and Campaign Management:

- Pardot Proficiency: Utilize Pardot to build, test, and deploy email campaigns, making up about 30% of the role. Manage client lists and analyze campaign effectiveness to optimize future engagements.
- Content Calendar Management: Create and maintain a client content calendar, ensuring consistent delivery of 1-2 pieces of new content per week to keep the audience engaged and informed.

Collaboration and Project Management:

- Sales Support and Collaboration: Partner with the sales team to leverage weather events as marketing opportunities, coordinating efforts to maximize impact and minimize redundancy.
- Asset Management: Manage and maintain marketing assets post-creation; store and catalog these assets for efficient retrieval and reuse.

Performance Monitoring and Optimization:

SEO and Content Optimization: Apply SEO best practices to all digital content, continually monitoring performance to enhance visibility and engagement.
Impact Assessment: Work under the guidance of the Director of Marketing to identify the best outlets for marketing assets and monitor their impact, adjusting strategies based on performance data.

Innovation and Continuous Improvement:

Research and Development: Stay abreast of industry trends and competitor strategies to ensure RMC remains a leader in the market. Regularly participate in brainstorming sessions to generate innovative ideas for content and marketing strategies.
Professional Development: Engage in ongoing learning opportunities, especially related to Pardot and other relevant digital marketing tools, to maintain a high level of proficiency and innovation in the role.

Experience/Requirements

Core experience and requirements for the position are as follows:

Education: Bachelor’s degree in Marketing, Communications, Journalism, or a related field.

Experience:

Essential: 3-5 years of proven experience in content creation, with a strong emphasis on digital marketing and email campaign management. Proficiency in Pardot or similar email marketing platforms is required.
Preferred: Experience in the restoration industry or a similar field is highly desirable, providing valuable context and understanding of industry-specific challenges and audience needs.

Skills:

Content Mastery: Exceptional writing, editing, and digital content production skills, with a track record of crafting engaging content that drives measurable results.
SEO and Optimization: Deep familiarity with SEO best practices and content optimization to enhance online visibility and user engagement.
Project Management: Adept at managing multiple projects simultaneously, with strong organizational skills and the ability to maintain high standards of quality and consistency.
Collaboration: Proven ability to work effectively in a team environment, demonstrating strong interpersonal skills and the ability to engage in cross-functional collaboration.
Technical Proficiency: Skilled in the use of marketing automation tools, with a willingness to continuously learn and adapt to new technologies and methods in a rapidly evolving digital landscape.
Creative Problem-Solving: Strong creative thinking skills, capable of generating innovative ideas and solutions that align with strategic brand goals and resonate with the target audience.
Adaptability: Flexible and adaptable, with the ability to swiftly adjust strategies and tactics in response to changing market conditions and company objectives.
Basic graphic design skills are preferred, enhancing the visual appeal of content and supporting more integrated marketing communications.

Safety Requirements

Regulatory Requirements: Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
Personal Protective Equipment (PPE): Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
Ergonomic Practices: Practice ergonomic principles to prevent musculoskeletal disorders. This includes proper desk setup, using adjustable chairs, and maintaining good posture while seated.
Office Safety Protocols: Adhere to established office safety protocols to maintain a secure work environment. This includes the following guidelines for the proper use of office equipment and ensuring that workspaces are free from clutter to prevent trips and falls.
Safety Training: Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling.
Reporting Safety Concerns: Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation.
Emergency Procedures: Familiarize yourself with emergency procedures relevant to your specific job site, including evacuation routes, and emergency contacts.

Physical Requirements

General Physical Abilities:

Lifting and Carrying: Ability to lift and carry materials or equipment weighing up to 25 lbs. regularly and up to 50 lbs. with assistance.
Physical Activities: Ability to perform tasks that require, walking, bending, reaching, crouching, kneeling, climb, squat, crawl, lift above shoulder, reach, and twist.
Sitting and Standing: Prolonged sitting or standing required (in office, driving and/or at job sites). Regular alternating between sitting and standing
Repetitive Motions: Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry).
Machinery Operation: Capacity to operate machinery and tools as required by job tasks, which may involve fine motor skills and hand-eye coordination.
Visual Ability: requirement for clear vision (e.g., close work, computer use, eye coordination)

Working Conditions

Office Environment:

Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). May involve regular meetings, (in person or zoom) and collaboration with team members.

Field Environment:

Outdoor fieldwork at restoration sites, which may include residential, commercial, or industrial properties. Duties may involve exposure to different weather conditions (sun, rain, snow, heat).

Hazardous Environments:

Potential exposure to hazardous materials, chemicals, or contaminants specific to restoration work, requiring strict adherence to safety protocols and use of PPE.
Work after hours and weekends given our 24/7 business operations

Travel Requirements:

May include travel to and from job sites, requiring personal vehicles—and the possibility of attending out-of-town training, meetings, or conferences.

Req Number COR-24-00011

About the Organization Restoration Management Company, Northern California's largest emergency service / restoration company is a growing, profitable, privately held company headquartered in Livermore, California. Established in 1985, Restoration Management Company has been providing reliable, year round emergency service, 24-hours-a-day for water, smoke and environmentally damaged property - to commercial, industrial, and residential clients.

We offer:

Full-time positions;
Opportunity for advancement;
Competitive benefits (medical, dental, vision, EAP, 401k and matching, and life insurance)
PTO
Paid holidays
Competitive salaries

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Restoration Management Company

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