Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 32 states and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing.
Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness: more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: we are a professional services company; people do business with people they like.
Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Responsibilities

Office Manager is responsible for the day-to-day management of the property, being the contact for owner, contractor, and board issues and responding to the all the queries and management processes that arise in managing a 107-unit property.

It requires a high level of interpersonal skills, familiarity with all Microsoft software programs, the ability to handle difficult owner issues, some accounting knowledge and the ability to multitask during the busy morning period.

Specific Daily Tasks

Responding to phone calls, emails and owner/board requests
Mailing collection and distribution
Maintaining a record of all contractors on property and ensuring they return keys and fobs

Regular Ongoing Tasks

Maintaining the fob entry system and distributing fobs as needed
Managing the LS&S website
Managing the owner rentals in accordance with our documents
Processing property sales in accordance with our documents
Maintaining the resident directory
Maintaining owner files with all relevant documents
Contacting association vendors to supply services
Assisting the Maintenance Manager as needed
Logging owner maintenance requests and passing to the Maintenance Manager for action
Responding to requests from the property manager and board members
Processing invoices for payment
Counting laundry coins and depositing them with the bank
Maintaining petty cash and coins for laundry machines
Office supplies, postage, filing etc

Regular Specific Time-Related Tasks

Posting and distributing notices of board and owner meetings – approximately 20 per year
Collating and emailing board packets to owners in advance of board meetings
Annual Owner Meeting notices and emails – annually from November to January
Owner newsletter distribution – 4 per year
Scheduling unit pest control – monthly
Board activity report - weekly
Scheduling fire/sprinkler inspections with appointed contractors – annually
Revising and publishing the association's Rules and Regulations – as directed by the board

Plus other work-related tasks as needed

Qualifications

High school diploma or GED required. Associate degree preferred.
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Excellent computer proficiency (MS Office – Word, Excel and Power Point).
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Pay and Benefits:

$22.00 to $24.00, depending on education and experience.

Benefits include:

Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High Deductible Medical Plan to be eligible)
FSA
Education Reimbursement
401K matching
Employee Assistance Program (EAP)
11 paid Holidays

RealManage

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