We are Porter, a progressive venture from the One Workplace family headquartered in Seattle, Washington. We’re here to create thoughtful human-centered spaces that foster meaningful relationships through collaborative design so that employees can work their best. We’ve worked with leading global and local companies to transform and design spaces to promote productivity and creativity. We are driven by radical hospitality, the act of going beyond what is required to add sincerity and integrity to all our work.

Porter is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Compensation range $70,000-$80,000/annually

Benefits

15 days of PTO
8 Paid holidays
Medical/Dental/Vision Insurance
401k + Employer Match
Wellness App with reimbursement of up to $500/year
Profit Sharing
Porter team bonus

Location Seattle WA

We are seeking a Marketing & Retail Coordinator to provide support marketing and retail efforts as we grow. This role requires exacting organizational skills and the ability to balance multiple priorities and responsibilities, and the ideal candidate will be energized by the opportunity to grow something new with a motivated team.

Essential Functions

Retail support

Shopify Store Management
Mange and update the Shopify store, including product listings, inventory, and e-commerce order fulfillment
Support promotional campaigns and marketing efforts on the Shopify platform, including adding promotional codes, banners, and featured products as directed by the marketing team
Receive, unbox, tag, merchandise, and store products efficiently
Supply management (shipping supplies, retail bags, tissue paper, wrapping paper, etc.)
Customer Service
Assist customers with purchases, answer questions, and provide exceptional service
Handle customer and Porter.Works inquiries through various channels, including email and chat
Process online and in-store orders, ensuring accurate and timely fulfillment
Gift wrapping
Visual merchandising
Merchandise product according to standards set by the Director of Retail to promote seasonal updates, promotions, and sales
Merchandise new and current products beautifully and functionally with printed collateral (product information, pricing, and brand/maker stories)
Coordinate with the operations team to maintain product displays, stock, and ensure retail space is clean, organized, and visually appealing

Marketing team support

Maintain the organization of marketing files and assets across Sharepoint and Figma
Keep projects and deadlines up-to-date in Trello
Coordinate with various team members to gather necessary assets and information in support of marketing efforts (photography, new menu items, etc.)
Communication and coordination with press, contractors, and external agencies
Submit expense reports, update the marketing budget, and organize documentation of receipts and invoices

Web

Maintain updates to the B2B and B2C websites

Events

Maintain the online happenings calendar
Update and print the happenings calendar and promotional collateral at The Shop
Update templates for event graphics for use across all mediums (Instagram, Eventbrite, email, etc.) for use on social media, press outreach, email marketing, etc.
Organize photography in Sharepoint following each event
Share and re-post event photography to social media

Photo and Video Shoot Assistance

Coordinate with vendors and all involved parties to plan, schedule, and execute professional photo and video shoots as needed
Maintain organization of photo and video assets

Social Media

Work with the Director of Marketing & Communications to develop a content calendar for Instagram and LinkedIn
Source and create content (graphics, photo, video, and copy) for social media, according to Porter's brand standards
Manage communications across all social accounts, and route contacts to the proper Porter team members as appropriate (event sales, B2B interest, etc.)
Set up paid advertisements as needed

Email Marketing

Work with the Director of Marketing & Communications to produce ongoing newsletters
Monthly B2B newsletter (Porter Works & Porter Hospitality)
Weekly B2C newsletter (The Shop)

Content Marketing

Support development of blog posts and case studies
Gather assets
Write copy
Collaborate with team members to produce content

Knowledge, Skills, & Abilities

Who you are

A collaborative team player who thrives in a dynamic environment, always willing to lend a hand to achieve shared goals.
Someone who approaches work with a positive outlook and problem-solving mindset
Meticulously organized and comfortable managing multiple priorities with efficiency and attention to detail
Able to take direction while also working independently, showing initiative and resourcefulness
Eager to learn and develop professionally

Programs & Tools

Social Media (Instagram, LinkedIn, Later)
Web (Wordpress, Squarespace, Webflow, Shopify, or similar)
Email Marketing (Mailchimp)
Project Management & Work Tools (Trello, Microsoft suite; Notion welcome but not required)
Design (Figma)

Education/Experience

Bachelor’s Degree and minimum of 3 years experience in marketing coordination
Experience in a retail or customer service setting
If this sounds like the right opportunity for you, please apply with your resume today. We look forward to connecting with you!

Porter

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