Our Story: It’s no surprise that our story is a little unconventional. After all, Papa Murphy’s brought an entirely new approach to the pizza industry. But our unique idea is a simple one. We focus on using quality ingredients, prepared fresh daily, to offer our guests everyday meal solutions to take ‘n’ bake at home with ease. That commitment to quality and creativity extends beyond just our delicious and craveable products. At Papa Murphy’s it is our mission to create a culture of collaboration, accountability, and inclusion. Because we know that what makes us great isn’t just what we make, it’s what we make together.

Position Overview: In this dynamic role, the Communications & Engagement Specialist champions Papa Murphy’s Core Values – a commitment to quality, service, integrity, and teamwork and will:

Be crazy organized and detailed oriented!

Help support the team’s processes and produce accurate, timely, engaging, and effective communications.
Be accountable for the execution and success of Franchise Owner facing communications tactics and help create a positive culture through impactful processes.
Support other functions of the Papa Murphy’s Culture and Engagement Team, including the Project Management Office, Training, and Learning & Development.

Implement routine department processes and tasks.

Facilitate the day-to-day organization and execution of routine processes and tasks
Write, curate, review, and publish the franchise newsletter, The Bulletin.
Proofread, edit, and format/design thoughtful messages on behalf of the business, accounting for appropriate purpose and audience, tone, and context.
Create articles, emails, graphics, videos, and layouts that are tailored for audience needs.
Thoughtfully shepherd requests through our communications and engagement processes, help create content, and optimize the final product. This includes working with cross-functional teams to assess and incorporate feedback, collect approvals, publish, finalize, and distribute the communication to final audiences on time.
C&E event support from webinar admin, to content and people coordination, to logistic planning.
Assist with distribution of press releases and LinkedIn posts for external engagement.

Contributor and administration for internal communication and learning platforms:

Format & curate platform content.
Engage content creators to keep articles up to date.
Train and guide new users as needed.
Upload new courses, announcements, and newsletters.
Maintain current courses and content to ensure they are up to date.
Dispatch reporting to appropriate teams.
Solve and complete requests for user issues.

What we bring to the table:

Salary range: $49,421-$69,189. Actual offer may vary from posted hiring range based on location, work experience, and/or education.
Competitive insurance benefits including medical, dental, vision, HSA, and FSA (dependent care/medical)
Company paid life, accidental death & dismemberment, and long-term disability insurance
Optional supplemental life, accidental death & dismemberment, and short-term disability insurance
401(k) retirement account with employer match and immediate vesting
Paid time off accrual account (starts at 15 days per year, with an additional day added annually up to 25 days)
10 paid holidays per year, plus an additional 2 floating holidays
8 Hours of Papa Cares Volunteer Hours per year
Paid Parental Bonding Leave
Tuition Assistance
Employee Assistance Program
50% pizza discount at Papa Murphy’s Company Stores

What you bring to the table:

Ability to maintain a positive attitude and share a growth mindset.
Knack for translating complex concepts into simple words.
Confidence to ask questions and critical thinking.
Technical aptitude and experience with programs like Teams, Smartsheet, Articulate Rise, streaming and event recording.
Flexible and adaptable to the ever-changing world of communications and employee engagement.
Strong interpersonal skills; comfortable establishing rapport with a variety of personalities and functions.
Enthusiasm for learning about all facets of the business.
Comfortable in a fast-paced, ever-changing environment with potential crises and tight deadlines.

Foundations of your career:

Seasoned (like a good pizza!): Experience and passion for writing and editing content for large internal and external audiences.
You know your stuff: Project management experience is a plus, working knowledge of design and video editing software is amazing, and practical experience using Teams, OneDrive, and basic SmartSheets and HTML/CSS is helpful.
Bonus points! Experience with a franchised organization.

Papa Murphy's International

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Communications and Engagement Specialist