Location: Remote, based in the United States, Eastern Time Zone

Salary Range: $85,000 to $110,000, depending on qualifications

Eligibility: Applicants must be U.S. citizens or hold valid U.S. work authorization at the time of application. Please be advised that MWA does not provide visa sponsorship for this position

About MWA: The Millennium Water Alliance is a globally recognized leader in the Water, Sanitation, and Hygiene (WASH) sector, dedicated to convening partnerships and programs, accelerating learning and best practices, and influencing decision-makers. Established in 2002, MWA collaborates with members, governments, community groups, and the private sector to enhance program quality, transparency, and inclusivity. Our collective efforts serve over 50 million people annually in more than 100 countries, making a significant impact through strategic partnerships with leading NGOs, businesses, and research institutions. Learn more at www.mwawater.org.

Role Overview: The Knowledge Management and Learning (KML) Officer at MWA is integral to fostering an organizational culture that prioritizes continuous learning and effective knowledge sharing among all stakeholders. Positioned at the heart of MWA's strategic initiatives, this role is designed to harness the vast expertise and innovative solutions developed within MWA and its extensive network of members and partners.

In this capacity, the officer will be responsible for leading the development and implementation of a dynamic KML strategy. This strategy will serve to capture, analyze, and disseminate invaluable insights and lessons learned from MWA's field operations and research activities. By doing so, the officer will directly contribute to enhancing the quality and sustainability of WASH services globally, influencing policy, and promoting best practices across the sector.

Moreover, this position offers a unique opportunity to influence the strategic direction of MWA's learning initiatives and to shape the knowledge culture within the WASH sector. The officer will collaborate closely with project teams, country offices, and global partners to ensure that knowledge flows are effectively managed and leveraged for maximum impact.

This role is not only pivotal in supporting MWA's global initiatives but also provides substantial professional development opportunities. The officer will gain exposure to cutting-edge practices in international development, engage with leading experts in the field, and play a key role in high-level forums and discussions. It is an opportunity to grow professionally within the organization, taking on increasing responsibilities and contributing to transformative projects that improve lives and environments across multiple continents.

Key Responsibilities:

Strategic Development (10%): Develop and execute a comprehensive KML strategy that adds value to MWA members and integrates with and enhances global WASH sector platforms. This strategy will map existing learning platforms, identify integration points, and position MWA as a central node in knowledge Dissemination.
Project Analysis and Learning (20%): Develop detailed frameworks to extract, analyze, and disseminate project learnings, aiming to broaden their application across MWA’s network and the global sector. This involves rigorous data and analysis and synthesis of results and reports to produce actionable insights that can influence WASH practices worldwide.
Technical Advisory and Support (10%): Provide ongoing technical advice and support to Monitoring, Evaluation, and Learning staff in country offices such as Ethiopia and Kenya. Develop and refine communication tools and templates that enhance the clarity and impact of project learnings dissemination.
Learning Events and Networking (15%): Plan and manage quarterly MWA learning workshops and bi-annual live networking events that foster dialogue and collaboration among WASH sector stakeholders. These events are crucial for enhancing MWA’s leadership and visibility in the sector.
Communications Management (15%): Lead the content management for MWA’s digital platforms including the website and social media channels. Responsibilities may include developing a newsletter and ensuring all communications are timely, accurate, and aligned with MWA’s strategic goals.
Stakeholder Engagement (10%): Engage with MWA members through surveys, facilitating member-led learning events, and presentations that highlight collective achievements and metrics. This role serves as a bridge between MWA and its members, enhancing collaborative efforts and shared learning.

Qualifications:

Education: Master’s degree in a relevant field such as International Development, Communication, Library Science, or Adult Education. A bachelor’s degree supplemented by extensive relevant experience may also be considered.
Experience: At least 3-5 years in a role focused on knowledge management or communications within the international development sector. Prior involvement in the WASH sector is highly desirable.
Skills: Advanced proficiency with MS Office 365, SharePoint, MS Teams, and content management systems. Exceptional communication skills are required, with a proven ability to articulate complex information effectively across various platforms. Strong analytical and problem-solving skills are essential.

Preferred Qualifications:

Sector Expertise: Direct involvement in the WASH sector or similar fields is preferred.
International Experience: Experience working in or with low-income countries and international non-governmental organizations (INGOs).
Languages: Proficiency in one or more languages relevant to MWA's operational countries (e.g., Amharic, Swahili, Spanish).
Technical Abilities: Familiarity with large language models like ChatGPT for disseminating knowledge. Skills in video/photo production and editing, and basic web editing (preferably in WordPress).

Benefits and Opportunities:

Comprehensive health insurance and a 401k plan with employer match, effective after six months.
Significant opportunities for professional growth, including the potential for increased responsibility and travel to international events and project sites.

Application Process: To apply, please send a CV/Resume, a signed cover letter, and at least three professional references to jobs@mwawater.org by August 9^th, 2024. Candidates demonstrating alignment with MWA’s mission and qualifications will be asked to submit a writing sample as part of the selection process.

Application Deadline: August 9^th, 2024

Equal Opportunity Statement: MWA is an equal opportunity employer. We are committed to fostering a diverse and inclusive environment and encourage applicants from all backgrounds to apply.

Contact Information: For additional information, please contact jobs@mwawater.org

Note on DEI and Localization Initiatives: This role is integral to MWA's dedication to promoting inclusive, locally driven solutions within the WASH sector, supporting our ongoing efforts toward diversity, equity, and inclusion.

Millennium Water Alliance (MWA)

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Knowledge Management and Learning Officer