Position Summary: The Development Coordinator will be responsible for administrative annual fund support including stewardship of select donors and assisting with related campaigns and events. The Development Coordinator is responsible for timely receipting of donations and handling registrations and applications for relative third party fundraising memberships. This position is also responsible for providing management of the volunteer program, with a special emphasis on recruitment, training, retention and recognition and day-to-day supervision of fundraising volunteers. This individual will stay current on all agency volunteer positions, needs and requests and will work with staff to identify volunteer opportunities, as well as connecting the community to the appropriate HRM department for partnerships.

Primary Responsibilities

Conduct administrative duties to assist with donation tracking and processing including but not limited to: completing the check log and lockbox, completing monthly reports for accounting, and processing donor receipts.
Assist in donor cultivation through prompt issuance of donor letters, thank you phone calls, collection of donor/supporter spotlight stories and photos for social and newsletter content, and exporting of donor lists for timely stewardship while utilizing agency volunteers to assist with these tasks in a strategic manner.
Manage stewardship for donors of $500 and below as well as new monthly (Advocates Club) donors and assist in recording touch points in Raiser’s Edge (database) and prospect research to strategically prioritize cultivation for staff and volunteers.
Utilize donor database/Raisers Edge (NXT actions) work center to improve communication, outreach and stewardship of assigned donor portfolio.
Utilize daily Donor Search drafts of recommended emails to re-engage donors in assigned portfolio.
Track and complete registration and up to date membership information for third-party fundraising applications including but not limited to MCC, CFC, UW, Benevity, Work Bank, etc.
Enhance opportunities and serve as the point of contact for corporate or community organizations to engage with HRM. Including but not limited to corporate volunteering, select financial donation drives, workplace giving, individual giving and training.
With oversight from the Assoc. DoD, manage the volunteer program including recruiting individual volunteers and groups, conducting orientations, coordinating with staff to ensure adequate training, welcoming group volunteers and ensuring knowledge of HRM’s mission and donation opportunities, timely volunteer communications, and the execution of volunteer recognition and retention activities.
Coordinate the collection of data on volunteer service - including number of hours volunteered and the number of volunteers from across the agency.
Optimize written materials for volunteers, including website content, printed materials, and job descriptions.
Assist the Events Specialist and Assoc. DoD with coordination of signature events.
Maintain up-to-date knowledge of House of Ruth programs, activities, to inform website information, volunteer projects/needs, and social media postings.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Authority

Initiate contact with donors and potential volunteer groups
Collaborate directly with all levels of the organization related to coordination and execution of volunteer staffing, needs and placement
Speaks on behalf of the agency
Measures of Success and/or Accountability:
Completion of administrative duties including the check log, lockbox, thank you calls and donor list requests
Meet industry standards for new donor retention
Successful retention of current volunteers and recruitment of new volunteers to meet agency needs
Completion of volunteer data entry for grant reports.
Participate in professional development activities specifically related to Annual Fund and donor stewardship.
Must be flexible, able to work with multiple competing priorities, able to identify and resolve problems, delegate work and maximize the work effort of others, and successfully manage competing priorities.
Preferred degree from an accredited university

House of Ruth Maryland

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Development Coordinator