Position Summary

The Marketing and Events Manager focuses on a range of projects and campaigns in support of East Cooper Community Outreach’s comprehensive marketing initiatives and annual fundraising plan. Reporting to the Director of Development & Marketing, this position will support the organization’s fundraising and marketing efforts by elevating ECCO’s brand, growing public awareness, helping in the organization and execution of seasonal fundraising and community engagement events. This position plays an integral role in helping the organization strengthen its outreach efforts by building relationships with current and new businesses, agencies, and groups in the community.

This position is a key external face in the community and requires a passion for promoting ECCO’s mission while helping to secure the resources needed to sustain the organization. This position interacts with ECCO volunteers, staff, board members, clients, donors, and community partners and supervises one contracted position, ECCO’s Graphic Designer.

A successful candidate must possess an appreciation of service to the community and a passion for ECCO’s mission. The individual in this role must maintain the utmost professionalism to protect patient confidentiality in accordance with HIPAA regulations and ECCO confidentiality policies. The ideal candidate will bring a proactive mindset and willingness to strive for efficiency and process improvement.

This full-time (37-40 hours a week), benefits-eligible position is part of the Development and Marketing team, reporting directly to the Director of Development & Marketing and working most closely with the Volunteer Manager, and contracted Graphic Designer. Typical work hours vary from 8:30 AM – 5:00 PM, Monday through Friday. Additionally, this position is required to attend all fundraising events/activities planned by the Development & Marketing Team.

ECCO offers a supportive work environment and a competitive benefits package including health and dental insurance, generous paid time off, and a retirement plan.

Primary Duties

Marketing & Development - 35%

Day-to-day management of the organization’s social media campaigns (Facebook, Instagram, Twitter) and website
Plan and implement communications and outreach efforts to increase public awareness, maximize exposure, and educate the community of ECCO’s mission
Edit and update ECCO’s website, through WordPress
Produce three yearly issues of Neighborhood News, ECCO’s print and digital newsletter, as well as monthly donor, volunteer, and client communications
Proactively engage local news for ECCO coverage through regular press releases
Coordinate photo, video, and digital image library
Monitor digital properties and report relevant metrics and analytics
Alongside the Graphic Designer, create requested onsite collateral, signage, etc.
Manage and develop ads for fundraising appeals, general marketing, events, etc.
Ensure brand consistency
Represent ECCO at community fairs, expos, and outreach events
Manage ECCO’s Speakers Bureau, a strong team of volunteers to represent the organization at similar events

Event Planning & Management - 35%

Maintain an events calendar for internal planning purposes
Lead the planning, execution, and success of ECCO’s annual fundraisers (Golf Tournament & Do Good Gatherings), donor and volunteer events, and other special initiatives, as well as support the committee of volunteers for each event
Communicate with vendors, auction donors, event planners

Administrative Tasks - 25%

Supervise one contracted position, encouraging teamwork and establishing consistent, program performance standards and accountability
Serve as an advocate for ECCO’s mission, always mindful of the organization’s client-centered philosophy
Attend All-Staff and department meetings as well as ECCO events as required
Serve on internal and external committees as needed for the benefit of the organization

Other Duties as Assigned - 5%

This position supports other development and marketing initiatives as assigned by the Director of Development & Marketing

Required Experience & Qualifications

Bachelor's degree with two years relevant work experience or equivalent experience/education: (Associate degree with four years of relevant experience OR High school diploma/GED with six years of relevant experience)
Relevant experience includes work in marketing, community/public relations, communications, event planning, and management
Exceptional written and oral communication skills with attention to detail
Creative and flexible, with the ability to work on several projects at the same time
A high degree of initiative and ability to work independently without close daily supervision
A passion for helping others and serving the community
Working knowledge of Microsoft Office and Gmail

Preferred Experience & Qualifications

Experience managing social media accounts for businesses
Experience with WordPress and Mail Chimp
Proficiency with layout and design, and video (Photoshop, Illustrator, InDesign, and/or Canva)
Previous use with a CRM platform or donor database management

Application Process:

Interested and qualified candidates should submit the following documents via email to jobs@ECCOcharleston.org.

Letter of Interest/Cover Letter to the attention of the Director of Development & Marketing
Current Resume
Names & contact information for three professional references

Information can also be mailed to:

ECCO

Attn: Director of Development & Marketing

1145 Six Mile Road

Mount Pleasant, SC 29466

A review of applications will begin in late June 2023, and will continue until a hire is made.

East Cooper Community Outreach

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Marketing & Events Manager