Summary

The Community Relations Specialist is a passionate relationship builder and strategic thinker who will lead DWC’s group volunteer engagements, bringing resources and awareness to DWC’s mission. Part of the Development team and reporting directly to the Events and Community Relations Manager, this position is an essential part of the team that secures resources to support the Center’s ongoing operations. We welcome applicants of diverse backgrounds who can speak to their experience building relationships and coordinating projects, and who are committed to ending homelessness for women in Los Angeles. Please submit a resume and cover letter through DWC’s application portal. This role will require a combination of remote and on-site work at DWC’s Downtown LA office.

Essential Functions

Host group volunteer events at DWC’s Downtown LA headquarters and lead agency tours. Educate supporters on women’s homelessness and DWC’s approach.
Manage communications and coordination with volunteer groups from corporate and community partners, identifying volunteer opportunities aligned with their interests and coordinating all logistics.
Provide logistical support and coordination for community events at DWC, such as corporate days of service, media events, events with community partners, and group volunteer activities.
Collaborate with the Individual and Institutional Giving teams to identify donor and funder prospects and steward relationships resulting from engagement activities.
Work with DWC staff across departments to identify one-time projects and other unique opportunities appropriate for group volunteers.
Speak at community events to engage the community in DWC’s work and attract new donors and volunteers. Be well-versed on our brand and communications strategies, effectively representing the agency and issues surrounding women’s homelessness in the community.
Collaborate with the Development and Communications teams to identify engagement opportunities and publicize relevant partnerships, including featuring DWC’s community partners in our newsletter and social media.
Provide regular reports to DWC’s Board of Directors and leadership on DWC’s community engagement. Ensure metrics related to our community partners are accurately tracked. Maintain up to date information about community partners in DWC’s donor database.
Provide additional assistance as needed with activities that further Development activities and priorities.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Competencies

Relationship Building
Project Management
Event Coordination and Logistics
Volunteer Management
Database Entry and Management
Strategic Thinking
Writing, Editing, and Public Speaking
Attention to Detail

Supervisory Responsibility

This position does not have supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position would also require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work

This is a full-time, non-exempt position. Office hours are 9:00 am to 5:30 pm with the flexibility to work evenings and weekends when necessary.

Travel

No travel is expected for this position.

Ability to Work Remotely

Hybrid

Required Education, Experience, And Qualifications

Excellent interpersonal skills and a track record of building meaningful relationships.
Excellent verbal communication skills, including comfort with public speaking.
1-3 years of professional experience in fundraising, volunteer management, event coordination, corporate social responsibility, or philanthropy.
Demonstrated record as a successful team player, including the ability to develop and maintain a goal-oriented, positive attitude throughout the organization.
Comfort coordinating, including via email, phone, video call, and in-person, diverse internal and external stakeholders with a goal-oriented, collaborative approach.
Experience supervising or coordinating volunteers, or event planning.
Strong problem-solving and project management skills. Ability to meet deadlines and maintain attention to detail amidst competing priorities.
Proficiency with donor, volunteer, or other databases, or tracking and reporting data.
Proficiency in MS Office Suite.
Candidates without these specific experience/skills are encouraged to include in their cover letter how their experience/skills would make them successful in this role.
Compassion and understanding of the Center’s unique approach to service provision.
Commitment to racial equity and social justice; recognition of the role of race, gender, and other identities in contributing to homelessness and inequity
Commitment to DWC’s mission to end homelessness for women and gender diverse individuals by providing safe housing and supportive services centered on wellness, employment, and advocacy
Must be a CA resident and live no more than 80 miles from DWC; must be available for in-person meetings at DWC
Must provide documentation of a negative TB test result within the last twelve months, on first day of hire
You will be required to be up to date on your vaccinations against COVID-19 and provide documentation. If you are fully vaccinated and not yet eligible to receive a booster dose, then you must receive the booster dose within 30 days of becoming eligible and eligibility begins 5 months after receiving the final primary dose. If you are fully vaccinated and have received a booster dose, you are considered up to date with your vaccinations. Unvaccinated individuals must receive their 1st dose before their first day of hire. Partially vaccinated (for 2-dose series) individuals must receive their 2nd dose within 30 days of being hired. The second dose of a two-dose vaccine series is due 4 weeks after the primary dose.

Pay Range

$26.44 - $31.25 /hour

Fair Chance Act Statement

Downtown Women’s Center will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Downtown Women’s Center is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.

Work Authorization/Security Clearance

Being authorized to work in the U.S. is a precondition of employment. DWC does not sponsor employment visas, such as H-1B.

Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences are essential to our organization’s effectiveness, and allow us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are.

Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Downtown Women's Center

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Specialist – Community Relations