Pay Grade:

$56,031.00 - $92,451.00

Supervisory Organization:

Supervisor Digital Media

Country:

United States of America

Address:

1401 PACIFIC AVE

City:

DALLAS, TX 75202

FLSA:

Exempt

Professionals:

02 - Professional (EEO-4-United States of America), 2D - Professionals - Business (EEO-SubCategory)

General Summary:

Under the supervision of the Supervisor Digital Media, the Digital Media Specialist supports DART’s internal and external communications functions. In this role they help to develop news releases, draft content for blogs and social media and can serve as an agency spokesperson for local media.

Essential Duties and Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

In collaboration with the director, and designated communications staff, acts as media contact, fulfilling media requests for information, coordinating interviews, and acting as agency spokesperson in broadcast, print and online media.
Collaborates with DART’s Operations Communications Liaison team to draft information about incidents for use by our media contacts as well as local elected officials- this includes statements, press releases or infographics. Works with DART’s Digital Communications team to create content for DART’s digital channels including social media posts, the DART blog as well as DART.org. Ensure AP style across all channels.
Supports the team via photo and video content creation, including editing videos and taking photographs at DART events.
Researches, writes, creates content that supports media relations as well as internal communications initiatives this includes supporting newsletter creation, infostation posts as well as internal emails.
In addition to written content, can develop or collaborate with design team to create graphics.
Works with webmaster to maintain content on DART websites.
Performs other related duties as assigned.

Minimum Knowledge, Skills, And Abilities Required

Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

Bachelor’s degree from an accredited college or university in Journalism, English, Communications, Public Relations or related field.
Four (4) years progressively responsible media/publications experience in corporate communications, news reporting, or related communications environment.
Fluency in written and verbal Spanish a plus.
Proficiency of PC software applications to include Microsoft Office or other related software applications.
Pass a physical (medical) examination that includes a drug screen in order to operate DART non-revenue vehicles.
Demonstrated mastery of written and verbal English language skills (preferred) in a journalism/corporate communication setting with the ability to prepare and execute concise and professional written/oral communications inside and outside of DART.
Analytical and creative skills to find solutions to problems of limited complexity.
Must be able to maintain confidential information as needed and work with a sense of urgency.
Ability to work variable hours in an on-call environment.
Ability to be dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Ability to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
Ability to marshal resources to get things done; uses resources effectively and efficiently; can orchestrate multiple activities at once to accomplish a goal.
Ability to use rigorous logic and methods to solve difficult problems with effective solutions; can see hidden problems.
Ability to quickly develop technical understanding; is good at learning new industry, company, or technical knowledge.
Ability to read a situation quickly. Good at focused listening. Can effectively negotiate difficult agreements and settle disputes equitably. Can find common ground and get cooperation with minimum noise.

WORKING CONDITIONS:

Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting DART's operating facilities, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V

Open until adequate supply is obtained.

DART (Dallas Area Rapid Transit)

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Digital Media Specialist