Thank you for your interest in careers at AAFP!

The American Academy of Family Physicians and its chapters proudly represent more than 130,000 family physician, resident, and medical student members. Family physicians play a critical role in improving the health of patients, families, and communities across the United States.

The AAFP is committed to helping family physicians improve the health of Americans by advancing the specialty of family medicine, saving members time, and maximizing the value of membership. Our focus every day is to help family physicians spend more time doing what they do best: providing quality and cost-effective patient care. The AAFP delivers value to its members through each of its strategic priorities.

Summary

Hours: Monday-Friday (remote)

Additional hours as needed

Travel: Possible 3-5 days travel per year

Job Description

When you join the American Academy of Family Physicians (AAFP), you become at the center of transforming health care. You are on the leading edge of ensuring family doctors have what they need to adapt and you’re part of a legacy that has been instrumental in improving and advocating for family medicine since 1947. Make an impact that matters. Be Team AAFP.

Summary Of Responsibilities

This person administers and supports processes for the fulfillment of American Family Physician subscriptions, and the marketing/subscription sales of American Family Physician (AFP), FP Essentials & Family Practice Management (FPM) to achieve non-dues revenue goals. This position provides email back-up to the divisions electronic table of content (eTOC) and newsletter specialist, as well as customer care to all Journal Media segments, its subscriber customers, and the Academy’s members. The position supports the department manager.

Primary Duties And Responsibilities

Subscription management: Ensures that the AFP journal goes to the correct audience each month by executing the print order process working with our internal membership contact, our external partners, the database vendor and the printer and USPS as needed.
Email marketing strategy development, planning and execution in support of Subscription Revenue: Goal: increase and retain print and online subscriptions to drive subscription revenue. Responsible for strategizing ideas & new tactics to increase sales, collaborates with manager on developing an annual plan for journals focusing on testing, to increase paid subscriptions.
Budgeting, cost control and Compliance (postal, Alliance for Audited Media (AAM) audit & auto-renewal): In conjunction with manager develops the annual budget for American Family Physician and manages to both expense and revenue goals through the cycle. Ensures compliance in required areas and maintains all documentation necessary.
Keeps up-to-date on auto-renewal compliance and works with legal to make changes as necessary for compliance.
Other duties as assigned

Requirements

Bachelor’s degree with 6-10 years’ work experience
Working knowledge of premise of database management, email marketing platforms and reporting tools.
Strategic thinking & planning with the ability to analyze results/reporting and recommend changes, tests or pilots in subscription marketing to ensure success.
Excellent written and verbal communication skills, accuracy, attention to detail, an analytical thinker with advanced problem-solving skills.
Self-motivated, strong organizational & time management skills; ability to prioritize multiple tasks, set & meet deadlines.

At the AAFP we are committed to diversity and creating an inclusive environment for all employees.

We are proud to be an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, age, ethnic or national origin, gender, sexual orientation, gender identity/expression, pregnancy, marital status, religion, physical or mental disability, military/veteran status, or any other protected status.

EEO Employer/Vets/Disabled

For the Hearing Impaired our TTY number is: (913) 906-6333

We thank all respondents for their interest in AAFP.

Interested in this position? Apply on-line and create a personal candidate account!

Current Employees of AAFP - Please use the internal careers portal to apply for positions.

American Academy of Family Physicians

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